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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Courteous and prompt. Job well done."

"When it comes to home upgrades, few can claim the title of "life-changing." But let me tell you, the Amazing Walk-In Tub is an absolute game-changer! We installed one for my elderly mom, who's on dialysis, and the difference it's made in her life is beyond words. But here's the twist â it's not just for the elderly; it's a must-have for the entire family! ð ¡ï¸ Temperature Control Magic: Say goodbye to the hassle of fiddling with the faucet to get the right temperature. With the Amazing Walk-In Tub, you can enjoy a luxurious bath at the perfect temperature every time. No more accidental scalds or chilly surprises! ð ¨ Jet Propulsion Bliss: Have a rough day at the gym? An intense workout? Sink into the soothing embrace of these powerful jets, and let your tension melt away. It's like having your very own mini spa at home, ready to rejuvenate your muscles and spirit. ð µ For the Elders: Our tub has been a godsend for my mom. The easy walk-in design means she can bathe safely and comfortably without the fear of slipping. Plus, the built-in handrails and non-slip flooring make it a secure sanctuary. ð ¡ For the Whole Family: But wait, there's more! The Amazing Walk-In Tub isn't just for Mom. Our family can't get enough of it! It's become a central part of our home, a place where we bond, relax, and indulge. It's like a luxurious oasis right in our bathroom. Whether it's catering to the needs of your elderly loved ones or turning your bathroom into a personal spa, the Amazing Walk-In Tub is a must-have addition to your home. It's not just a tub; it's a life enhancer! Don't miss out on the opportunity to transform your family's daily routine. Say hello to relaxation, safety, and a little piece of paradise, all rolled into one. Trust me, you won't regret it!"

"Long Home did an awesome job installing my new shower, vanity, and bathroom floor. It looks beautiful!"

"Great. Randy and his crew are extremely professional & competent. Identified the problems, and corrected over several visits. Included a leak in the well line and and upgrading the well head. The crew members are all good, solid people, and did a great job. Easy to work with, I highly recommend."

"Abel was very professional and caring. He explained what’s was wrong and needed to be repaired. He knows his profession and has a kind spirit of his workmanship. I would recommend to my family and friends."

"Vernon offered to check out our AC the same day. He called before arriving, and once he was here quickly went about his work, explaining to me what he was going to do and why. He quickly diagnosed the problem and solved it. We’ve found a new HVAC maintenance company we can count on. Great service, great responsiveness, good prices. Our AC is back up and running. Thank you, Vernon, and thank you Hamilton!"

"UPDATE: My previous review still stands from a couple years ago for that specific plumber only - but my most recent experience has been a nightmare. Will never recommend this company ever again. They definitely have changed since my last experience. Not only did the plumber they sent (12/9/24) not do anything to make any effort to clear a clog ( I won’t be petty and provide a name, even though I should) - after signing agreements and I asked if I should pay now -he said I probably should so he could get started - I know I should’ve just sent him on his way, but wanted to get this fixed (astronomical for what was -or in this case wasn’t done- and was told that prices had gone up a lot since my previous experience). He also had to inform me that normally they send the new guys to do this type of work ( implying unclogging drains was beneath his “expertise “). Then proceeded to tell me he was convinced it was a collapsed drain (after snaking the drain for less than a few mins)and that I probably had water flooding under the foundation said he needed to get a hold of their camera guy to be sure - he went to his truck to call him came back in, about 20-25 mins later to tell me he couldn’t get a hold of their camera guy and left a message for him. He then said he would try one more time with the snake - did the same amount of effort as the first time and said we would have to wait until he could get a camera down there and that we would have to let the drain dry out a bit so it would probably be the following week. Packed up his stuff and said I should call him in an hour to see if he heard from the camera guy (why should I do the calling for follow up??) When he left, he seemed to struggle backing out and damaged our lawn (have security camera footage). I called the company the next day and was sent to voicemail (left a message that said I had some concerns but didn’t leave a lot of detail) and was told that I should hear from someone that day - I did not. Called the next day and was told by the supervisor of the phone people that the phone person should have told me it was 24-48 hours before a manager would respond and she would not allow me to speak to anyone else. I did not hear back from anyone in 72 hrs, so I called back and then was told that the manager was out (conveniently). I gave up calling them and called another plumbing company who fixed the issue in a short amount of time (no collapsed drain, just a good ol’ clog). Decided to call Len the Plumber one more time ( 12/23/24) 2 weeks AFTER my original call and was told that there was a note in my file that said the mgr did call 3 days prior to this call (there had been no conversation or missed calls or voicemail received by me - so either he called a wrong number or this was a lie) and in the notes the mgr (Brian, I was told by the phone person)stated that I was told about the pricing and that was it. Not sure where he got his information of what he thought my issue was, since I didn’t leave a lot of info when I spoke to the phone people other than it was frustrating to be told I would get a call in 24-48 hrs. This last phone person said she would send an email to all managers with my concerns and would hope someone would assist. No response. (12/28/24). Think twice before using this company. It has changed ownership twice since the original owner- history has shown as ownership changes in companies , so do priorities and not to the benefit of the customers."

"A shout out to a "Hero of the Season", Pohlman's Heating Specialist CJ, who again restored warmth to our home. With our""Old House" emergency/crisis challenges, it's comforting that skillful assistance is just a call away. A local family business, Pohlman & CJ always came through, ... even resuscitated/turned around a barely hopeful case. Over the last years, this company earned my trust & loyalty with competency & honesty ... thx!"

"Very hardworking, great and trustworthy! Such good communication and loved having them"