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"Terrible experience. Quoted 2 day job, ended up being 2 months!! No caulking in some places, bad joints in others. NOTHING like what was planned. The floor wasn?t square with the room! They came and?fixed it? THEN offered ?hush money? with a contract so I wouldn?t do exactly what I?m doing!! Also with that they decided to ?void the warranty? lol. Trash company!! They are good until they actually install!"

"n/a"

"He was on time, respectful and he did what he promised."

"Great communication and attention to detail. Fair price and quick turnaround. "

"Not overly impressed so far. The sales guy at the home show was good. Typical home show presentation. Angela was good. Measured the bathroom and drew everything up. First install was set up for a date I told them we would be gone. They moved it ahead a week. Nobody showed up. I called Justin and he didn't even know they were supposed to start that day. The crew that was scheduled was detained on another job. Nobody bothered to call and tell us. Materials took twice as long to arrive as they said. Now we are waiting another four days with a bathroom that is half torn apart. Waiting to see what is next!!"

"Pedro was great to work with and to discuss options. Job well done."

"Neil, the owner of the Co came personally to show what was available when I asked for bids from local builders. That was nice and he seemed very pleasant and honest. I contracted with the company that day without hesitation. I was sad it took about 6 weeks before they could come do my shower, but that also had been told to me upfront. When the time came for my shower, I was SO excited. I was told in the beginning the install would take about a week. Neil had given me some beautiful pictures of the shower I had chosen. Angelo was my installer. He got really sick during the week and unfortunately, his work suffered. There were several things that needed fixed, including a bad leak that prevented me from using the shower. NO problem! Angelo was in bed very sick for a few days, when he came back.. he did everything to make me happy and was very pleasant and nice while working. The outcome was beautiful! However , another small problem popped op and I had to call again for a fix. The shower was leaking all over my floor again! I had been dealing with DJ ( Angelo's boss it seems but I don't think he ever actually installs anything) both he and Angelo came back a few days after I called and looked at the problem. DJ was VERY rude during this visit and I expressed my dissapointment to ,Neil. Angelo happily fixed the problem. All these repairs came out if Angelo's pocket , but he never complained. My shower is very nice now and overall I am very happy. It was very nice that my problems were addressed and solved without my having any hassle. I found out later that nothing was said to DJ about his attitude although he fired Angelo! That was shocking as Angelo fixed his mistakes with no fuss.. the original problem wasn't because he was a bad worker, it was because he was very very sick with an infection and fever, should probably have gone home a couple days sooner and then just come back and finished the shower.. instead, he struggled through and he ended up having to go into his pocket to fix what he had done wrong. And they fired him for that? I think that was wrong. He was paid a small portion of what I paid in cash for my shower, but all the repairs came out of his pocket, not the company!"

"This is a frustrated review. Dreamstyle did an amazing job on my kitchen (spring - fall 2023) after a leaking dishwasher made remodeling a necessary purchase. When it was all done, we found that we could use an additional shelf in one of our cabinets. We did not know prior to signing off on paperwork because we had not put everything back in the kitchen. After looking around for a quick fix we reached out a month after the project was complete to see if we could purchase one. We were told yes, we could order an additional shelf, and it would cost $100. We agreed because we were having a hard time finding a workable solution. The request was made in January 2024, after checking in almost monthly with assurances from Kobe that he was working on it, we finally were told in June that the shelves (we ordered 3 in total) would be available for install in July. In July, the contractor came, and realized that the wrong shelf had been ordered, even though we had included the correct measurements in a text message to Kobe. Kobe assumed what cabinet we were requesting the additional shelves for. The contractor called Kobe, and Kobe said we never gave him the measurements, to which we showed the contractor the text message thread. The contractor said that he would be back before the end of the week with a workable solution. In August 2024, we reached out to Kobe and have not received a response of any kind. In September 2024, I began reaching out to Dreamstyle direct and have been assured I would receive both an email and a phone call, I have received neither. I just want a shelf, I hate that I have a beautiful kitchen and such a sour taste in my mouth from the experience because I have been ghosted."

"These people did a good job on the sales side. However, I have had a few problems since the installation. They have been very frustrating to deal with on the service side. I need to point out all of the problems are within the warranty period. I have sent emails with pictures of the problems and have texted people, and they have said they will schedule repair, but nothing happens. On the most recent problem I have sent pictures and have received texts back saying, "yes, it's a problem" but can't get anyone to fix it. My opinion is they have no clear chain of command to take care of issues after the install. They advertise we are a small company and can sell for less. The reality is, yes then can sell for less but service after the fact is terrible. The pictures below are poor or failed caulking in less than a year. The other problem I had was the shower bar was installed upside down. That has been repaired but again it took months to get anyone's attention."