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"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"Is man the technician was helpful in assisting me select the correct water heater and did the installation all in the same day...he's personable, efficient and very professional..answered at my questions. Customer service was great assisting me to complete the loan application. ARS also installed a new AC system in July."

"This company went above and beyond working to get us water without digging a new well as other companies suggested. I will hire for any and all plumbing I may have in the future because I know they will do the job right and not walk away until completed."

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"Your are in good hands with Carl & John. They take pride in their work & make certain it is done right -- no shortcuts or skipping on essentials. Going over & above what is required to do the extras is part of their outstanding service. You can be confident that they will provide their very best."

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n

"I have used Ricky Merryman 4 times over the past three years to replace my hot water heater, air conditioner, blower and gas furnace. Every time he was very responsive, very honest in his appraisals and affordable. Him and his family are wonderful to work with and very professional. He is extremely trustworthy and I would HIGHLY recommend him for any of your heating and cooling needs.
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"Service was fast and efficient. Provider made suggestions to prevent further ossues without high pressure upsell. Price was quite reasonable."

"Needed to replace a 25+ year old HVAC system in the coldest months of the year, so I contacted Advanced Environment Solutions for a bid. I worked with Tammy at AES to schedule the inspection, follow-up, etc. - a fantastic employee. Courteous, professional, and really knows her stuff when it comes to HVAC. Unfortunately, I live in a condo with a tricky indoor/outdoor HVAC set-up that ended up requiring a fairly specific indoor unit that AES did not offer, so I had to go with another company. Still I felt compelled to leave a review for AES and Tammy to highlight their professionalism and service-oriented approach. WiIll absolutely consider AES for future projects."