Get matched with top bathroom remodel pros in Basye, VA

"The job was done efficiently and we are very satisfied with the results. I would highly recommend this company for a bathroom remodel or shower installation."

"I am very pleased with the quality work and how quickly my water damage issue resolved. They were extremely professional and knowledgeable and did a great job at keeping me up to date on the progress of the cleanup."

"The two-person team who performed the installation was awesome. The young man who did it all worked his tail off as did his assistant who made sure my basement was clean after the work of each day. This project teetered on becoming a nightmare; it was a full install vice a remodel. First, there was COVID to deal with, so that blew the start date and second, when the project was to start, not all the materials were delivered on the first day, and when it got underway, we discovered no water lines were run to the future bathroom; the builder only installed plumbing rough-ins (whole other review for a certain builder). Hired a plumber to take care of that and then finally got a start date. Then, the Friday before the install was to begin, the project manager asked if I could push the start date forward a week. I said no, I need to get the project finished once and for all. I had already made arrangements at work to take the week off. Once the project got underway, it went pretty quick, but it was not until the last day the last two pieces for the shower (faucet and the showerhead) were in the hands of the installer. The shower doors did not show up until the day of the install starting and only one person had to struggle to get them off the truck and into the garage. The project manager never came to the house to check on progress or get my feedback on the work. I ended up having the woman from the main office call me to get my payment via credit card so I did not have to write a check for the remaining balance. The bathroom is gorgeous and so far it has been worth the wait. A three-star rating is for the lack of project manager involvement, and materials not being delivered on time. The one other positive is that it is *one-stop shopping* for the fixtures, you want to install much like when you build a house. Recommend only if you want to save time when it comes to choosing fixtures. Otherwise, do research on other remodeling companies/contractors to compare."

Home improvement ( interior & exterior) from top to bottom. \nKitchen, Bath and Basement remodel. \n\nHigh craftsmanship and easy to work with. \nOver 10 yrs experience \n\nSmall business so not alot of over head.\n\n

"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
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"Rocco (the owner) was very pleasurable to work with. He pays attention to detail and always listen to what ideas I had in mind. I will definitely use his services again. It is so nice to be able to talk directly to the owner Our neighbors commented to us about the great job that was done (he put a nice deck on our home as well as remodeled our Bathroom). I give him an A+"

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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"Marty was friendly and did a good professional job. We bought one gallon of premium quality SW paint that he recommended. His ability to choose and procure the right paint to match the trim make the doors look outstanding!
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"I originally hired Marshall Painter (from Great American Log Homes) to add a landing and stairs to my deck and put in a patio under my deck. They did such a great job that I hired them again to do my basement and basement bathroom. I was not disappointed, Marshall, Raul (and their guys) did another terrific job on my basement. They worked very hard to meet all of my requirements and were always courteous and trustworthy. I would definitely recommend them and would hire them again. They are also very reasonably priced. Thanks Marshall and Raul for all of your hard work !!"

"Home pro very knowledgeable and helpful when helping me decide what kind of floor I wanted to put in my kitchen. Worked at a very quick timely fashion. Would definitely recommend them for any home repair or remodel you would need."