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"I hired Andrew Browning to replace my sewer lateral. He brought his equipment in threw my neighbors yard after he was specifically told that was not my yard and he couldn't bring his equipment in that way but when I got home from work I found out he did anyway. He also stopped short of the sewer main and tied into the old sewer pipe and when I said something to him he argued with me telling me that's the way they do it and that the pipe from there was ok and clean and that he said he would go up to the main and thats up to the main. After arguing with him and telling him that's not acceptable he finally dug up the rest and tied into the main as he was hired to do. Then after back filling the trench he took the excess rock and dirty fill and spreaded over my yard instead of hauling it away and then argued with me that it's not his fault that there was alot of rock he had to dig threw to install the new pipe. Then he told me if I paid to have new dirt brought in he would spread over the rock and debris he spreaded all over my yard. He finally brought some dirt in himself that is mainly mud and clay and rock I can barely get any grass to grow in it and my yard is in worst shape now than it was before he started. Also were he tied into the cast iron pipe coming out of the house was right next to my gutter downspout drain pipe that after he was done I realized it was now missing. When I asked him about it he told me it was collapsed so he did away with it and just covered it up and did not say anything about and giving me the ability to replace it. I had to dig up everything he just did in order to install new drain pipe. He is the most unprofessional contractor I've ever dealt with and the quality of his work is terrible. I will not ever refer him or use him again. Totally unsatisfied with my yard and the experience in dealing with him."

"will review after work is complete"

"I cannot recommend Kirkwood Plumbing/Mr. Rooter anymore after my experience. I called because the copper pipe on my water heater (I believe the temperature and pressure valve) would leak when we took a shower. The plumber they sent was very nice and told me that he discovered the issue was a failed PRV. He said that when multiple faucets ran at the same time, the pressure was reduced and that meant the PRV failed. I even asked if this would fix the leaking copper pipe on the water heater and he said yes. He quoted me $785 to replace and although that seemed a bit high, I agreed. He left and got the part, came back and replaced it. Well, when he was done with that replacement he said he “looked closer at the water heater” and actually my expansion tank had ALSO failed and was mostly water when it should be air. Only he just looked and discovered this after doing $800 of work??? And oh the pipe between the water tank and expansion tank had been leaking at some point but was not now. He recommended a new expansion tank and replacing that pipe section. He quoted me an additional almost $700 to do that job!!! And told me that the leaking from the water heater would not be fixed until he also did this. He said he thought the PRV had failed causing the expansion tank to fail and he would need to go out to get a new expansion tank too. He apologized for not realizing that sooner he said. This is completely unacceptable. At this point I’m essentially held hostage by your company to complete the job as the already $785 would not have fixed the leak as told. I told the plumber it’s disappointing because if I knew it was a much bigger issue I would have likely gotten other quotes, and in addition, I don’t feel like I could really trust him or the company at this point. I agreed to do the expansion tank for an additional $271 and would wait for the pipe to be fixed since it was not currently leaking and only showed signs of leaking in the past. I will never again use this company and will make sure to spread my experience. While doing some jobs you may discover additional issues, this wasn’t the case here. All he had to do was test the expansion tank (which is apparently a common failure for temperature and pressure valve issues) BEFORE starting the job and give me a quote for the actual fix. Not do an expensive job saying it will fix the issue and then saying that it wouldn’t fix it after. He even said it was his mistake. Again, he was very polite, but it is completely unacceptable to essentially hold your customers hostage halfway through a job saying the first fix wouldn’t even fix the problem, after doing it. I’ve since learned that the expansion tank should have immediately been tested for this issue and that it was rather backward to check the PRV first, as the expansion tank is often the culprit in these cases and that considering he said that it was mostly water rather than air, it would have been easy to diagnose. As for the PRV, with the water off it maintained 60psi and dropped 10-20 points when two faucets were on, which I have since learned may also be normal operation and not needing replaced. I’m not sure if this is how all customers are treated or just women customers. My advice is do not use this company. They respond quickly but will gouge you and not provide upfront pricing. He could have saved himself two trips out (making this take much longer) as well as given me upfront pricing had he just “looked at the water heater closer” the first time- you know the apparatus I called them out for in the first place. Offering “upfront pricing” is clearly not something they do. I now feel like I paid $785 for a service I did not need when I really just needed a new expansion tank and could have paid for that/fixed that without replacing the PRV and checked to see if that fixed the problem. I even told him I did not have pressure issues. Beware for unneeded services at a high cost and not adequately diagnosing the problem or even investigating until AFTER finishing unnecessary work."

"AAA Remodeling Company employees were polite, trustworthy, skilled and insightful.The attention to detail, the quality of their work and the suggestions/solutions to our needs were most appreciated. We shared what we needed and they proceeded to make it happen beyond our expectations. I would definitely include them in any future bidding process. Sr. Carol Apostles of the Sacred Heart of Jesus"

"They did a solid job and were a pleasure to deal with. Very professional."

"It took a while between signing the contract and the start of work, but the end result was worth it. The crew showed up on time, got right to work, and checked with me daily with any questions. It was critical that the project stay on budget and Bill did that. They did a good job of clean-up too!"

"I had my bathroom done and It turned out so beautiful pictures don't even do its justice. When I had my consultation the designer consultant was very attentive and answered all questions in the most professional way possible. I recommend Perfect Choice Home Solutions, Authorized Bath Planet Dealer of St Louis to anyone in the surrounding area of services to check them out if you're getting your bathroom, roof, gutters, siding or windows done!"

"Shawn and his guys do amazing work. From the first time I met him, I knew he was honest and professional in what he does. There was a problem with flooring issue during the job and he fixed it for me. Just today, I had an issue with my doors sticking and he came to fix it. He is a stand up guy for sure. I would recommend his work to anyone if you are looking for a high quality product at a great price!"

"Amazing job! Loved working with them almost as much as I love my new bathroom!!! Will absolutely call them for whatever I need in the future. Very knowledgeable and professional, very high quality work. Were referred to me by people who know many different businesses similar and who have loved the outcome themselves."