Get matched with top fridge, freezer or ice maker repair or service pros in Bennett, CO

"Super helpful"

"Service pro diagnosed the problem with the washing machine and fixed the problem."

Black Knight HVAC & Appliance is a family-owned and operated company proudly serving Aurora, CO and surrounding communities with nearly a decade of hands-on experience. Built from the ground up by a new father determined to lead by example, this business stands for hard work, integrity, and service you can trust.\n\nFrom HVAC installation, repair, and maintenance to appliance service and basic plumbing, we’re your all-in-one solution—delivering reliable, high-quality work on every job, big or small. We take pride in doing things right the first time and treating every home like our own.\n\nWe’re also committed to giving back, offering discounts for military members, veterans, first responders, educators, and seniors.\n\nWhen you choose Black Knight, you’re choosing honest service, strong values, and a company that truly cares about its community.

"Bret did a fantastic job realigning all the doors/trim in my basement which had shifted over the past 20 years. He also lowered the baseboard all around my basement as well. He worked tirelessly and quickly. It really is nice that all the doors in the basement close effortlessly and it looks like it did when brand new. He also installed a new lazy-susan shelving which had broken. In my opinion, Bret is a craftsmen's craftsman. All his work has been outstanding, priced below market value, and he is honest and trustworthy. Just the type of person you want to know and have his number handy for all projects."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"After discovering in September that our Napoleon gas fireplace insert was not working, I called several places and found a company whose tech said he was experienced in working on the Napoleon’s (had probably done about 10 this year) so we hired that company. The tech who came out was extremely cordial and easy to work with. However, after considerable time attempting to fix our fireplace, he said he was not able to get it working. I then turned to Gas Connection, a company who had worked on our fireplace previously but whose contact information I had misplaced, then finally found. I spoke on the phone with Doug, the man who was to come out to repair it (vs. just speaking with someone in the office), then scheduled an appointment. When he arrived to do the work, not only was he friendly and easy to work with, as the other tech had been, but in addition, he was a good and careful listener as I explained what the other tech said he had done; moreover, he was extremely knowledgeable and able to diagnose the problems, then competent to correct the two problems he had discovered, thus getting the fireplace to work. After he lit it, he also was very patient in waiting for me to turn it off and on as many times as I wanted so I could be sure it was fine. After he left, I thought of a couple of other issues that I was not clear about so I called him. He graciously returned both of my calls right away and did an excellent job answering my questions, plus told me to call back if I had additional ones. As a result of my experience with him and Gas Connection, I would highly recommend him for anyone who needs work on a gas fireplace."

"Paul Tubbs is very good at diagnosing problems related to large appliances. He repaired my refrigerator and spent a lot of time diagnosing the problem with my washing machine. It was determined that purchasing a new washer would be much cheaper than repairing my old one."

"An easy identification of the problem and fix."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I have been going through a house renovation, and moved a large second hand wolf range into my kitchen. The range was acting strangely, and I called American based on the sub-zero recommendations. Their tech's showed up on time, were CRAZY professional, took extra care with my range/home/surroundings, and made sure to actually fix the problem. They actually diagnosed another issue with the stove (that my electrician and plumber both were scratching their heads about!) and were able to schedule a time to come back and fix that as well. While it was not a super expensive fix, I felt taken care of, and at the end of the day, The situation got resolved in a timely and great manor. I judge service based on the quality of the technicians, and the resolution of the problem: both of which I was really impressed with. These guys will have my business again!"