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"Great service- very professional."

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Steady drip from shower. They tried to make the existing valve work but had to replace it. Turned water on and verified no leakage from new valve or shower head. Noticed my shower mat was folded so they would step on the back of it to access the shower. Little thoughtfulness like that goes a long way with me. Highly recommend."

"Felipe diagnosed and found the problem. Very professional and thorough. We appreciate Felipe!"

"Too expensive"

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"Great service and fair price"

"Don knew the problem in 5 minutes of his arrival. "

"Job done in timely manner. Staff courteous and cleaned up behind themselves. Happy with faucets and sink."

"Plumber was professional and thorough. He cleared the pipes and ran the washer several times afterwards to ensure that there was no more leaks."