Get matched with top central a/c installers in Bergen-point, NJ

"We recently had the pleasure of hiring Dawson Mechanical to have a new Navien tankless water heater installed. This was a little more than a straightforward job since the water heater was being relocated from a utility closet to the garage which was about 20 feet away. From the time I made the first call to Dawson, I had a good feeling about this company. Dave came over within a few days on a Saturday to look the job over and give me an estimate. He is very knowledgeable and took the time to answer any questions we had. When the day came for the installation, a crew of 3 workmen arrived around 9:00 AM and did not stop until the job was finished around 5:00 PM. They did an excellent job, were very good about keeping everything clean and neat, and the workmanship was top notch. In short, we were very happy with everything and would not hesitate to use Dawson for our future plumbing/HVAC needs."

"The installation went very well. The installation team, Rabi, Moe, and Murad, did an excellent job. They were hard working, courteous, respectful of us and our property. They explained the steps for the work carefully and involved us in decision making for several steps of the process. They cleaned up after themselves each day. They were with us for four days and each day they provided the same level of service. Our case manager, Rachael, kept us informed each step of the way. She answered questions quickly. Good experience. I would hire them again."

"Very well.found problem & replaced part in a short time."

"Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now."

"They were able to rip out and replace my system in under 8 hours. They were able to adapt to the criteria of my basement and found a solution to make it vent in a convenient and safe location, despite all the things that were in the way. Nice installers, kept things professional."

"I called for a central air unit fan that was not spinning on Monday night and it was fixed the next morning before noon. Condenser needed to be replaced and they had one on the truck that was fixed in minutes."

Kay's Affordable HVAC&R, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in Central A/C installations and Repairs, Electric Boiler Installs and Repairs, Gas Furnace Installs and Repairs and Heat Pump Installs and Repairs. Call today to get in touch with our staff, and to learn more about what we have to offer!

We have a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\nYou will find us to be competitively priced with close attention to the details.\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\nWe look forward to building a lasting relationship and guarantee your satisfaction!\n

"Sam and Steve did an excellent job. They replaced a 3-ton central air system with a 4-ton system. The former unit used to run all day long since it was undersized for the house. The new system runs perfectly and we couldn't be happier. I would highly recommend them."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."