Get matched with top faucets, fixtures and pipes repair or replacers in Berlin, MA

"We had an issue with a Dry Well periodically backing up. Damian and the D Day Plumbing team were very professional and knowledgeable and provided an estimate with a couple different options and their related costs. They installed a new utility sink, sink pump, and needed piping and valves with tie ins to the main septic. They made improvement above and beyond the initial job breakdown, all the while staying within budget. I will certainly consider them again for any future work. Thank you Damian and the D Day Plumbing Team for a job very done!"

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"Very prompt service. They got the job because they called back first and had availability that same day. Good worker. "

"Needed garden spigot replaced. Jesse gave me upfront pricing after I sent him pictures of the work that needed to be done. Gave me a very good price and came very next morning to get the job done. His communication, workmanship and price was good. When other companies say they will charge $79 or $99 just to have someone show up to give you an estimate, it ties down a customer to force getting work done with them. I declined 3 other pros since they did not want to give me pricing by pics or FaceTime. It is a waste of my time. Thank you Jesse for everything. I recommend this Pro to anyone who needs plumbing work done."

"there was only fixed one leak and there were two and i was charged a high rate for a diagnostic "

"M Leger was absolutely terrific. On time. Accurate quote. Did the job faster than I imagined and did it 100% right. I’d give him 6 stars. Definitely recommend him for plumbing. "

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"Bought a heat pump from them 3 years ago. Cooling has never worked in the summer, heating fails twice every year in winter. Even when it works it can't heat the house over 65 degrees. The problem is always the same, a leak in the line they installed. Instead of fixing the leak, they refill the refrigerant every time and charge me a few hundred dollars. Every time I have helpfully told them about the continuing leak issue, but they don't listen. Now that the heat pump is out of warranty they are recommending a $3000 repair of the problem they should have fixed three years ago."

"Pilgrim was great ! My wife spoke with Kenzie in the phone. She was very helpful. We have a very large, protective rescue dog who needs to be secured when anyone comes to work on our house. She called when the technician was on his way. Her communication was great. The technician, Freddy, was very professional and personable. He explained everthing he was doing and also had good communication skills. Freddy was very thorough and clearly takes pride in his profession. I highly recommend Pilgrim AC & heating service. Thank you for a job well done by everyone. We had our annual central AC system maintenance done."

"Came same day I called and repaired my leaking pipes in just a couple hours! Great service and friendly technician."