
Serving Betterton, MD and surrounding areas
In business since 1984
Free estimates
Warranties offered
"The company came out within a few days of my call. Mark T inspected and cleaned the chimney (which wasn't that dirty, as it turned out), and took pictures of the metal stack and the exterior of the fireplace stack. They recommended replacing the 4 refractory panels for approximately $1800. They pointed out warping on the metal stack, which he said might not be an immediate problem but would need to be addressed at some point as it would just continue to get worse. He also said that the chase cover at the top, exterior of the fireplace stack should be replaced. I got a second and third opinion. Both those providers said that the refractory panels are cosmetic only since the entire firebox is metal, and that the price would probably be about $400, not $1800. They also looked at the photos provided by Complete Chimney, and said that the 'warping' that Mark T pointed out was not warping...just normal coloration of the stack and not an issue. They said the chase cover was rusting, but not falling apart and was not any kind of safety hazard. while this company did the initial cleaning I requested, I feel like they were trying to push me to see problems where none existed in the hope that I would have them install a new gas fireplace."











