Get matched with top central a/c installers in Big-creek, CA

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I recently purchased an HVAC diagnostic service from Purl's Sheet Metal & Air Conditioning.

My tenant in Clovis, CA notified me that his PG&E bill was an excessive $500 a month and he thought something might be  wrong with the HVAC System.  Consequently, I contacted Purl's Air Conditioning and purchased the HVAC Diagnostic Service.  The Diagnostic Service report recommended replacing the HVAC System or compressor.    

I have been a Landlord for more than 40 years and I have always made it a practice of getting two or three bids for any major repairs, whether it's for my own home or one of my rentals.  When one of the A/C Contractors inspected the HVAC system in the Clovis rental, he indicated to me that the major reason for the heat loss was due the following: "The return was completely disconnected and a 7" supply collar was disconnected and just blowing in the attic...".  I spoke with a local A/C Contractor that recently installed a new HVAC System in my home and he said the diagnostic service would have detected the duct problem on my rental unit. 

The main reason I only gave a "C" rating for the HVAC Diagnostic Service was due to the technician's failure to report the above described duct problem to me.

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"We couldn't be more pleased. Every management member and employee was on-time, courteous and professional. We were always informed as to what was going on, estimated time of completion and anticipated next step. Process started by a team testing the inefficiencies of the house. Even during this process they insured that vents were properly sealed and fixed those itm that they could. The next step involved removing the existing A/C unit and replacing with new unit. The team of Kevin and Tony installed the unit, replaced the ducting, installed the new thermostat and insured that everything worked properly and correctly (approximately 2.5 days). They, like all the employees, always kept us informed and made sure we were satisfied with every aspect of their work. After this step, another individual came and retested the house to measure level of inefficiencies, which went from a +30% loss to approximately 3.5% loss. Pretty amazing totals. Insulation was next, and while I didn't meet the team that did the insulation, my wife said that they were on time, courteous and professional just like everyone else involved. In closing, we absolutely recommend this company. Regardless of the service needed, you will be extremely happy if you go with Lee's Air Conditioning."

"Roo’s HVAC team showed up as scheduled and the entire team was very professional with the installation of a new A/c system and duct work at my home."

"I had zone air-conditioning installed. Much Much more efficient than central air conditioning. Fujitsu units. Have 4. , on 2 heat pumps. so great."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Ezra at Landmark construction energy crew is a perfect company in my book! I honestly recommend Ezra and his team of plumbers, because he his honesty and integrity, qualities that are sadly hard to find these days! Ezra was extremely helpful and knowledgeable about the tankless water heater system that we installed, and he was kind enough to come over and take a look at our new unit after it was installed and to check with us that the monthly bills came down as well. In addition to that, Ezra installed our new tankless water heater with the remote control that connects outside the tankless water heater. Because the remote control was not waterproof and if it will be installed inside the water heater, it would short circuit if it got wet enough. Thank you Ezra for going above and beyond for a "customer" who didn't even get to use you! Much appreciated. I will definitely be using Landmark construction energy crew to service my new tankless water heater when it needs it!"

"Josh is amazing!  He was very helpful and skillful.  We had many things that needed to be installed/repaired.  He completed everything that we asked in a professional manner.
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The service showed up at the time promised. They quickly got to work, removing screens, washing them, and setting them aside to dry. All windows and tracks were thoroughly cleaned, inside and out. Screens were re-installed.

The crew was friendly and professional.

I was quite satisfied and would use the company again, and recommend them to others. Even though I used their service with a coupon, they didn't cut corners.

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"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"Stephan and his team did a great job installing A/C and also replacing our existing heater, which was probably close to 40 years old. The new system has worked great over the last few weeks."