Get matched with top water heater installers and replacers in Billerica, MA

"Excellent service from start to finish. He was respectful, professional, and very thorough. I appreciated that he showed me the source of the leak and walked me through how he would fix it before starting the repair. It’s rare to find someone so honest and clear. I wouldn’t hesitate to call again."

"Great company"

"He was reasonable priced, and fixed the very next day. It was the weekend and I was surprised to find someone to work on weekends. "

"Matt Evans replaced a water heater at my residence, and I would say that Matt is a plumber that will do a great job, give you a great price for the work and is a straightforward personable plumber that will do the job well and in time and you will be happy when the job is done. Thanks, Matt for your hard work."

"Fast, efficient."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Brian responded promptly with a fair price for replacing my gas hot water tank. He kept me informed when he picked up the new tank as well as when he was en route to my home. He installed the new hot water tank quickly and wiped up the water when he was done. I will use his services again when needed."

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"Michael is hands down the best I’ve ever worked with. He’s exactly who you wish the folks working on your home are like. He has an amazing attention to detail, meticulous, and puts safety above all else. When he realized my boiler couldn’t be put in just yet because of further water damage, he had a water remediation company come in TWO hours to instantly start the process. When he realized my hoses needed updating, he made sure to call it to my attention and had them switched out. For work outside of his scope, he still makes sure to let you know what’s the best for future proofing your home. Above all, he’s communicative, on time, honest, and always there when I have a question. Plus, you can tell he really cares about his craft, and that translates to the job. He chooses the best solution for your situation. My only complaint is I wish he did literally everything else outside of plumbing! I’d want a Michael version of a carpenter, electrician, every day handyman. He‘s that good! "

"Well done."