Get matched with top water heater installers and replacers in Billerica, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"Great company"

"He was reasonable priced, and fixed the very next day. It was the weekend and I was surprised to find someone to work on weekends. "

"Matt Evans replaced a water heater at my residence, and I would say that Matt is a plumber that will do a great job, give you a great price for the work and is a straightforward personable plumber that will do the job well and in time and you will be happy when the job is done. Thanks, Matt for your hard work."

"Fast, efficient."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Brian responded promptly with a fair price for replacing my gas hot water tank. He kept me informed when he picked up the new tank as well as when he was en route to my home. He installed the new hot water tank quickly and wiped up the water when he was done. I will use his services again when needed."

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"Service was great. Unfortunately he cashed my check and hasn't issued me an invoice. I've been calling him constantly and I keep getting lame excuses. WOULD NOT RECOMMEND "

"Well done."