Get matched with top outdoor kitchen builders in Biscoe, NC

"Work seemed good but then they were supposed to fix a couple of items and decided to stop answering my calls. They said they would send someone and then didn’t take fell off the face of the earth. With this type of work it is extremely important to follow up, so I wouldn’t hire them again."

"I needed help with some shrub removal and planting in my front landscape, and got several quotes. I already had the plants, soil, fertilizer, and materials needed, but am not physically able to dig by myself. I had a means of disposing of the removed materials, so there was no haul-away included. Along with the planting, I needed to have a decorative stone wall repaired because it was starting to lean. Again, labor only. I was looking for a company that could do both. The bids for the planting work, which was straightforward and simple labor, were in the range of $400, except for New East Landscapes. Their price was much higher for the planting work, but they assured me they could do the planting within a couple of days and also repair the stone wall within 2 weeks for what seemed to be a very fair additional price. Because they seemed to know exactly what to do with the wall, and showed pictures of other projects they had done, I decided to pay the higher price so I could have one company complete both tasks. They emailed written quotes for the work, which I signed and returned. They told me the time they would come to do the planting work on Sunday, a couple of days later. The work on the wall would be done when they could fit it in, but within two weeks. On Sunday April 9, they arrived more than an hour late, so late that I was concerned they weren't coming. They did the planting work which took them less than 1.75 hours to complete. They clearly knew their plants, placed them where I asked, and the work was competent, but this job did not actually require 3 workers, which is what they brought. I paid them for that work and asked to schedule the wall repair. Xavier told me he would call me to schedule the time within two weeks and would find out the cost of a few stones that were needed to support the wall. He never called me back. I attempted to follow up with them by several phone calls, which went to voicemail that was not accepting messages. Also sent text messages and email. No response of any kind from them, and it has now been a month since they promised to return to complete the work. The wall is looking increasingly unstable and the work still needs to be done."

"Wonderful service! Professional and responsive."

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"Patio started out good. Work got sloppy. After many attempts to get it done correctly, I had to get someone to come back and redo the grout. We also had to get some pavers leveled out. Much much money spent on yard as well and work done looks like something I could have done myself. Much money wasted."

"I couldn’t be happier with the transformation of my courtyard! Once I requested a quote, the communication was prompt and an appointment was scheduled within just a few days. The team was knowledgeable, professional, and attentive throughout the entire process. They really listened to my vision for a low-maintenance design, suggesting the perfect combination of easy-care plants and zero-maintenance rock bedding. Jim was especially thorough in ensuring everything met our expectations. When I requested a more mature shrub than the one originally delivered, it was swapped out the very same day. They also checked in throughout the installation to confirm the project was on track with what I had envisioned. Start to finish, this company exceeded my expectations. I highly recommend them to anyone looking for quality landscaping services!"

"Sean at Rapt Homes came to my rescue after I purchased cabinets from Lowe’s and could not find anyone that would set them to the concrete floor and install them. Had I found him earlier I could have saved money by having him build my kitchen island. He did help me return some very expensive corbels to Lowe’s and even after paying them a restocking fee Sean saved me a lot of money by furnishing quality corbels at a much lower price and even found me a better price than Lowe’s on a granite countertop. Sean also re-designed the sloppy Lowe’s island layout to make my kitchen much more user friendly and efficient and dressed the island up with trim and a pullout trash and recycle bin not provided by Lowe’s and all at a better price. I also had him build cabinets for my laundry room and am very happy with the results, giving me much better storage options for laundry detergent and other laundry goods. Sean was professional, easy to work with and his cabinet skills are exceptional. I just wish I had found him sooner."

"It went GREAT Always on time . Polite. Informative . Compassionate. We would highly recommend. And would use again !! Thanks Jason and crew . WE LOVE OUR NEW KITCHEN"

"The job was done in a timely manner. They cleaned up after themselves they had all the equipment they needed to do the job with. They were on time and acted in a professional manner. I would highly recommend this crew for any type of retaining wall or hardscapes or Landscaping."