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"good people"

"Kevin and his crew J and Dave were very professional, they did an excellent job, and they took everything I said into consideration. I will highly recommend them!"

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."

"great. Punctual and good work. Jessie was Outstanding and felt absolutely comfortable having them in our home."

"Wayne was very affordable and respectfull.Next day we had an issue ,he fixed immediately with no cost. I would recommend him."

"03/06/2025 I hired Joseph Garies to do: 1. Bathroom remodeling; 2. Veneer stone tile installation at my BBQ area. Joseph Garies, North East Development LLC, RI License #GC-17083 CRLB Complaint C-25-78 Friday (03/28/2025) Joseph Garies asked me to pay (in full) him for these two contracts works. He promised that he will complete everything next day Saturday (03/29/2025) and Monday (03/31/2025). Friday Joseph Garies received the payment he requested and left. Joseph Gari didn’t show up Saturday. He didn’t show up Monday. Monday afternoon (03/31/2025) I got a text message from him, that he doesn’t want to do anything. It is not first Joe Garies takes customers money and run away. Actually, it’s a criminal act. ANGY Gail C. 06/2024 I hired Joe Garies…... I paid him in full. However, he did not finish the project. He gave me excuse after excuse, saying he would finish the project and be there on a particular day, but then that day would come, and Joe would send a text giving me a new excuse that he could not make it…... He said he would fix it when he returned to finish the job. That never happened…… Joseph Garies left the contract work unfinished with many defects. On May 7 Joe Garies agreed to compete the contract but so far it is not done. Joe Garries installed the water valves backwards (upside down). So, the valves operate wrongly. As a result: instead of a hot water we have a cold water and verse vise. I’m afraid to use it. Joe Garies installed veneer stone completely unprofessional: a) at the corners veneers should cut tight (no gap), cut at 45 degrees (similar wood boards); b) the top should be made of a flat flagstone. During the sidewall disassembly you removed Black Timber LOK Screws, about 78 pcs. Since you left the work, these screws are missing. Joe Garies destroys customers properties where he worked. ANGY Brian D. hired Joe Garies. 04/2025 WORST experience ever! If i could rate with negative stars, …..The "company" arrived at least 3 hours late every day to begin work. Owner was asking for money every day. The company left the broken pipe and sheetrock onsite and still haven't picked it up. They destroyed my lawn, cracked my entire concrete driveway that now needs replacement. They also punctured a gutter and garage trim (they did fix gutter and some trim). I now have to also regrade lawn, and fix trim. I do have to add they pulled one shrub as part of the job. They did pull out 3 other shrubs for me, which Joe offered for the work. He continuously told me he did the shrubs as a favor, and should be viewed as "helping me out" and should help to overlook some of the other issues/damage that occurred. This "company" shouldn't be allowed to be in business! Working on the Stone Installation project Joe Garies severely damaged / ruined the stamping concrete patio. To clean it costs $840.00 I sent to Joe Garies a number of emails, asking him to finish the contract. He promised each day to be here, but he never showed up."