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"We called on a Saturday and left two messages on what seemed to be their emergency response line, no callback. We had used them before for a large job just a month ago so I had one of their plumbers' numbers, texted him and never got a reply. Finally on Monday I got a response - if this had been a larger leak I would have stopped right here and called a more responsive plumber. We were contacted on Monday and they said they could come out that afternoon, I met them at my house within the contact window and got several notices they were coming via email and phone call. They were prompt and responsive once we got them on the job. Two plumbers came out; the lead plumber said he could replace the valve, but then said that they really should replace both hot and cold valves since they both were old. He gave me two quotes, one where he replaced just the leaky valve and the faucet install and it was somewhere around $325(!) - the second where he did both and the faucet for $275. Both of these were more than I wanted to spend and I was pretty confident about my ability to replace the faucet, so I said specifically "I want you to only replace the hot water valve, nothing else". According to the itemization on the receipt, this should have been around $160 or so. They go get parts and get to work on it, but then after a little while they ask me about re-using the faucet, if they could damage it to get it off. I was definitely confused and alarmed at this point, they were supposed to just be replacing one valve - I come into the kitchen and they had started pulling out the old faucet and already pulled off the old lines that came up from the valves and effectively damaged it to the point that we had to proceed with the new faucet. I was upset about this and they offered to discount the total price by $50 to compensate for the misunderstanding if we proceeded with the faucet replacement; apparently he had thought I was going with their first quote. He went ahead and put in the new faucet and new lines up to it from the valves, and replaced just the one broken valve. I was glad to have the new lines put in as they were more secure and the work was done neatly. I did have the wrong faucet type (no sprayer). and had to go back myself and swap that out after they left, but that was my fault for purchasing the wrong type - a warning would have been nice, but they did what I asked and I can't fault that. Overall, I was put off by the "upsell" nature of the call - it felt like they were adding work to bump up the price and I have already spent nearly $4000 with them replacing pipes this year, so that felt like they were trying to just milk me. And while I think it was a mistake and the guy really just didn't hear what I said, I ended up ultimately paying for work I didn't really want done - it was discounted enough that I wasn't too upset though. Michael's has never been the cheapest option but they do good work, so I didn't mind getting my major pipes replaced through them. I don't think I will call them for smaller service issues again though, and it seems I can't rely on weekend service from them in an emergency."

"James came out to give me a quote even during a rainy / storming evening (that shows commitment). He described the procedure and the details and a timeframe. Heath was very courteous and professional when I talked to him on the phone. I was pleased with how fast they were able to finish the job and the improved pressure in the faucets. I will use them when I add a second bathroom to the home"

"He told me it would be done in 2 days and it was, and it surpassed my exapectations! He did an outstanding job and we will definitely be calling Pipe Dreams Plumbing for all our future plumbing needs!"

"Solid, reliable, expert service!!! Last April, at a time when it seemed we would not be able to get a dishwasher fixed, we called All Better Appliance. What seemed like an unrepairable condition for the dishwasher was diagnosed quickly, and parts ordered. Along with the expert diagnosis, was needed guidance that the dishwasher was worth fixing. A few days later, the part arrived, we were called, and Bruce returned. The repair was done quickly, and affordably. More recently, our clothes dryer had a serious problem. A control module malfunctioned, and nearly started an electrical fire. Again we called All Better Appliance, and asked for Bruce. They were very responsive, and had Bruce there the next day. Another fix or replace decision had to be made. With appliance availability to purchase very limited, fixing seemed to be our quickest option. The part for repair, although delayed by a day, arrived the day before we were traveling. Bruce extended his day to accommodate our repair and fixed the dryer allowing us the chance to finish packing clean clothes. Thanks to All Better Appliance and Bruce for exemplary and timely service at both times we really needed it. Highest recommendation!"

"They have done the installation on my garbage disposal. They also maintain my heating and air. They have a plan where for $99 a year you get three visits a year. I am really pleased with them. If they have an emergency they can't to you right away."

"Extremely knowlagable technicians. But better than anything I just felt like they treated me like family. I actually called them back out a few months later to install wood floors throughout and they look fantastic."

"Once they arrived, the project went well. They were very organized, professional and the work, replacement of my shed floor, was outstanding. A job well done!"

"We contact this contractor to visit our house to look at some of the random stuff we had going on. The gentleman that visited was very helpful and informative. He looked at our doors, toilets, kitchen sink, and outdoor faucets. He made a few recommendations but was not pushy in the least bit. We were able to get some of the repair fixed in a matter of days and we are very happy with the service Worley provided. We would definitely hire these guys again.
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"Job was completed satisfactorily in a timely manner with short delay due to weather and suppliers. Workers were professional and cleaned up after work was completed. Job was well done."

"They did an excellent job and I was kept informed of everything and all pricing was broke out and everyone was courteous. Will definitely hire again for my plumbing needs."