Get matched with top deck or porch build or replacers in Brevard, NC

"The area below the deck was covered with an oily, greasy, slippery residue ie, flagstone patio, stucco house walls, stone support pillars for deck, and numerous potted and bedding plants. Even the doormat was greasy. It had been explained to me that there would be a waiting period of 3 wks between the power wash of the joists and the spraying of the sealant. After the power wash I texted to remind the contractor for the stone area and plants to be covered, but did not know that the sealant would be applied the very next day to wet wood…and without any protective covering to the patio, pillars, house, and plants. Windows thankfully were covered. I slipped on the greasy doormat when I discovered the problem the next morning. I was not at home the day of the spraying. The cans left in the driveway said not to spray on wet wood, to protect areas/plants/objects not being sprayed, and remove immediately any overspray with compliant cleaner. I made the first payment for materials at Lowe’s ($3182.99) in July. The second payment was for posts and 2x4 wood ($1800-no receipt given) combined together with $7000 requested by contractor unexpectedly one Friday afternoon. He usually just dropped by- no appts or advance notice. Contractor left immediately after getting my check to “pay my guys”. At this point I have paid $11,982.01 toward the $14,500 contract, leaving approximately $2517. 01. Although Gerry has made numerous trips to my home, he has not brought me a copy of my signed contract or the second receipt for more materials -$1800. I asked at least 3-4 times for these documents. There was some adjustment to the original design because I did not want the small pickets seated on a huge horizontal 2x6 board. This necessitated a return of the bottom boards in exchange for smaller 2x4 boards which were then placed vertically at top and bottom to hold pickets. At the beginning of the project, I pointed out to the contractor that one of the existing posts had wood rot. Another post was unstable and I approved new posts. I had 7. He put in 14 per code but they were much smaller than original ones. That was ok with me. I have no receipt for the post wood (part of the $1800 I think) but a neighbor-house builder-contractor came by and checked Lowe’s cost for posts between $800-900. Other material might have been in that rounded figure, but again, I have no receipt. All of those posts were installed, but several were then removed because of damaged wood. I don’t feel I should pay labor twice for those posts, nor do I believe that the labor costs boosted my expenses to $18,000, a total figure the contractor jotted on a note paper, but we never discussed a new figure. Last week I asked to meet with the contractor at his convenience and asked again for him to bring my signed contract and receipts for the $1800 for “materials”. He chose 2 pm Friday, but at 3pm, I texted because he was not there. At 3:15 I told him we would need to reschedule. I had 2 appts with stone masons to assess the damage to my stonework. Both were shocked at the damage and explained that flagstone absorbs oil and power washing would not remove all the blotchy stains. They also looked at the pillars and chimney stone which was turned dark from the oil and the gravel in the driveway which was turned black. There were oil drip lines on the stucco walls and a few areas where stones had been broken from the chimney, patio, and a post. They described the procedure for removing stones to replace damaged areas so they would not be “puzzled” in with small pieces. Those areas needed to be rebuilt. Someone glued random stones into the patio and chimney with white apoxy on Friday after 5 pm after I left for dinner. These areas will need to be removed and properly repaired. I contacted an attorney at the suggestion of the stone masons and the staff at Sherman Williams Paint store when I showed them pictures. The staff at Sherman Williams also said the wood should have been dried for 3weeks, even tho it was treated wood. When I texted the contractor that I needed an attorney, he wanted to pressure wash the patio etc and put siding in 2 places and then he would be “finished”. I believe the patio and stonework Will need some significant repairs and the contractor’s liability insurance might need to be explored. I cannot make a further payment until the stone damage has been corrected by a stonework professional and a final figure is fairly negotiated. I don’t think the expense of righting my property damage and getting legal advice to do it is my responsibility."

"My wife and I hired Jesse Summerlin for two related projects â a rebuild/upgrade of an existing deck along with a dedicated platform added for a hot tub. This was a challenging project since the deck is 10 feet off the ground and the platform, being downhill from the deck, ended up being over 20 feet high. The latter was designed by an engineer who provided sealed drawings. Jesse and his team built the platform exactly to spec. Jesse also worked closely with the hot tub installers and electricians to make sure everything was in synch. The deck rebuild had some unforeseen challenges due to past shoddy construction. Jesse found critical defects that others, including two inspectors, had missed. He was able to make repairs to the deck framing that left it rock solid. We replaced the old wooden decking with Timbertech Azek â a composite product I highly recommend. This was the first time Jesse had worked with that so he made sure to contact the manufacturer to ensure he was well educated on the installation requirements. His team had it in without a hitch. Throughout the project, Jesse was professional, communicative, and a joy to work with. We're exceedingly happy with the finished deck and hot tub platform. If we ever have an earthquake or mudslide on our mountain we're evacuating to the deck. The house may collapse down the hill but Jesse's deck isn't going anywhere."

"You will not find better craftsmen than Magnolia Home solutions. They built a 50 foot long by 8ft deep porch to wrap the front of our home. Ken was a great consultant on the design and materials and was extremely flexible, giving us a variety of options and adjusting with our changing desires - even through the estimate/build process. Their end product was beautiful with extreme protein the quality and details. I highly recommend him. Ben Breazeale Black Mountain, NC"

"Put a deposit on 6/11/24 work was to start 6/25/24. He sent Ken out 6/26/24. Ken was a very nice and knowledgeable person with what needed to be done. Found out on 6/27 that putting the shower doors was not included, didn't quiet understand why it wasn't included Ken remove the shower doors We just assumed that he would install them back. Got a call from Chris saying that it was going to cost $300 extra dollars to install back the doors but he would give us a break and only charge $150. Still didn't understand it but wasn't in the mood to argue, they took down to shower heads and my handicap bars and replace them without an extra charge. So by my experience make sure every thing is in the contract Don't assume anything. 4 days later after the job was finished found out Ken did not put the screws back in the shower faucet or put the tracks on the shower doors. He done a good job just not completely happy with the small things."

"Amazing experience! They worked quickly to demolish a deck that was not up to code and replace it with stairs that were. Good communication, great work, and reasonable price."

"Colton was professional and knowledgeable about the repairs we needed on our deck. He responded quickly and was on time. Our project came in under budget. He is honest and dependable. Highly recommend hiring Colton."

"Extremely professional and great attention to detail, they’re very thorough in the work they provide. It was easy to communicate coordinate with them. Would recommend these guys for all your new build/home improvements needs!"

"Needed fencing installed to keep groundhogs from taking up residence under our deck. Brady came up with a creative and complete solution that made sure the varmints were out and would not return. Would use again."

"One of the best siding installers I’ve worked with. Very impressed by the install process and how proficient everything was done. Very detailed top-notch work. Thank you"

New Era Construction, Remodeling & Painting is your trusted residential remodeling contractor in Candler, NC, serving buncombe and surrounding areas counties with expert craftsmanship and honest service. We handle everything from home renovations to repairs and upgrades, delivering clean work, strong finishes, and dependable results every time.