
Serving Bridgewater, MA and surrounding areas
In business since 2000
Free estimates
"From consultation to finish, Jane and Brandon were very helpful and persistent on their job. Tite they installed are still looking new after 6 years."





+12


Serving Bridgewater, MA and surrounding areas
In business since 2000
Free estimates
"From consultation to finish, Jane and Brandon were very helpful and persistent on their job. Tite they installed are still looking new after 6 years."





+12

Serving Bridgewater, MA and surrounding areas
In business since 2002
Free estimates
Emergency services offered
"We were offered a few options, from bare bones, to top of the line. We went with middle of the road, and looks great. Used the paint we had and cleaned up the old plaster walls nicely."





+8
Serving Bridgewater, MA and surrounding areas
In business since 2007
"Went very well definitely going to hire again for any issues that might arise"

Serving Bridgewater, MA and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."





+504

Serving Bridgewater, MA and surrounding areas
In business since 1967
"Hagit and Carleton were easy to work with. They responded to our ideas and created an exciting contemporary design. They provided expertise that makes our medium sized kitchen feel spacious. They came up with efficient and aesthetically clever suggestions to make the cabinetry and countertop beautiful as well as functional. We also recommend their installer, Brian, who took great care in aligning the cabinets so that we achieved a flawless result."





+1

Serving Bridgewater, MA and surrounding areas
In business since 2012
Free estimates
Emergency services offered
"Julio was great when he first came. It turns out that he sent his brother. His brother, instead of correcting what we thought was a minor problem, he suggested buying a whole new sink thing and a whole new garbage disposal. He happened to have a good one on the truck and it will cost you 400 and some odd dollars and I am like "I don't think so." So, I said " Either forget it or fix this one or whatever." So, I called my brother in law who knows plumbing and I researched it while he was there on the spot. I decided to go get the garbage disposal at a good price and then he put it in. I don't like that kind of business where they say this will cost you, but what you should do is this and it will cost you even more. I don't think we are going to call them back.
I met him through Angie's List almost a year ago in June and I evaluated his work and it was great. He was very accommodating. It was beautiful. It was like $99 for a hours work of work or something like that and it worked out well. So, it turns out he would be great to hire in the future, so we are hiring from Angie's List. So it says Angie's List works, but we hired him a second time and it didn't work out to well. We got the garbage disposal done, but it cost a high amount, but plumbers do. Because of Angie's List, we found a plumber that we thought we could use in the future.
He did the work, but I went and bought the products. I didn't want to pay his prices. I paid him for the labor and he waited for me too, which is incredible because most plumbers have you by the watch and want to charge me for sitting out in the driveway waiting for me to go get the equipment. That was nice. So, he didn't charge me for that hour or whatever it took, but he did do the work that we needed and we paid for it, but there was no fee to come out. I didn't like the price and they way they do that. "Oh you don't need that, that drain is not dripping that much. Just buy a whole new sink faucet." Wait a minute,
The quality was good. They came out and it was very convenient. Punctuality was good. He was late thank goodness because I was late. It worked out. Unfortunately, it was Julio's brother. Julio was great. This guy (his brother) I would send him out. He is the one getting the marks, not Julio."

Serving Bridgewater, MA and surrounding areas
In business since 1986
Free estimates
Credit card accepted
"Paul was incredibly professional. He gave me a very competitive quote and completed the job just as he said he would. I would highly recommend Paul to anyone in the area looking for tank repair and replacement."




Serving Bridgewater, MA and surrounding areas
In business since 2019
Free estimates
Emergency services offered
"All three jobs went great. For the water heater replacement Lewis came to my house at a convenient time for me, removed the heater changed out the rotted pipes and installed a new one with warranty. The price was great too. This job was time sensitive and he made me a priority to get it done. For the bathroom tub drain unclog he was very professional and did a great job. My garbage disposal was leaking and I came home to a pool of water in my cabinet and on the floor. Lewis came out quickly to resolve the issue for me. He replaced everything under the sink and showed me what he was doing each step of the way. I think that he is a great plumber if you want to get quality work and learn about each job too."





+31

Serving Bridgewater, MA and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"They were terrific, from start to finish. At our initial contact in August, Sabrina discussed scope and provided an estimate. Upon signing a contract, Maia put us in touch with various partner vendors to select fixtures, trim, tile, and stonewwork in October: they provided great guidance. When the work began in January, project manager David kept us apprised on the various steps (demo, plumbing, electrical, carpentry, plastering, etc.) and was very responsive to questions that arose. Jose made sure that the necessary fixtures and materials were delivered when needed. Marcio, the carpenter, did beautiful work matching our existing Victorian trim. Andreina, the operations manager, juggled all the scheduling flawlessly, and our main contact once work started. The job was mostly done in 6 weeks. The glass shower door was delayed a couple of weeks due to a problem at the vendor's end."





+487

Serving Bridgewater, MA and surrounding areas
In business since 1960
Free estimates
Emergency services offered
"Mike was great. Very responsive. Gave good advice about a low-disruption and cost-effective solution to our problem and got the work done quickly. Definitely "our" plumber!"
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