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"I hired this company to do a high-end renovation of my bathrooms. They assured me the renovations would look good and would be top of the line. This is not the case. They used cheap products, the workmanship is terrible, and they left my home is in a worse condition than before they started. They charged me for things they didn't do and lied to the bank telling them things were complete and withdrew the money, which is a lie. Only now are they telling me "we don't do cabinets, tile, or paint." What type of bathroom remodeler doesn't' do these things? They now have $110,000 of my money with an incomplete and shoddy job. I now have to hire a lawyer to sue them to make things right. They left a hole in my floor that goes through to the dirt below, incomplete electrical work, a shower that is of the wrong material, another shower that is not complete, laminate that is already peeling off 1 week after application. Every single aspect of the remodel is worse than before they started"

"Installers were excellent. Salesman was knowledgeable. Problem was they did not communicate. The first day the installers tore out my vanity as well saying they had instructions to replace it. On the second day, the salesman called me and said whoops, you can either fix that yourself or we can install a new one for 7,000 more than we agreed I was at work so said I could not make a decision then. The installers told my wife that day that they were told I said I would fix it myself. I never said that. The company called to check if I was satisfied afterwards and I told them this. They said they would open a ticket but no one ever followed up with me."

"Brett and his team did fantastic work! The quality of their craftsmanship exceeded my expectations, all for what I felt was a very fair price. They were professional, efficient, and incredibly friendly."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"The team worked long hours and worked hard to complete the job. The only thing that bothered me was everything strewn around the yard."

"Needed a quick turnaround accent wall to be painted. Ricardo and his crew were responsive, timely and did incredible work. Would absolutely hire them again!"

"Bathroom remodel: the backsplash was put on with the front facing side against the wall. I had to reorder more and tell them how to do it. Tile installed on floor and shower. Told me to order the wrong amount. I had to reorder more which came from a different batch and didn’t match exactly. Approximately 4 years after remodel the grout started failing. I now have many places with no grout and it’s getting worse. I can’t even find anyone who is willing to fix the mess they created. I highly recommend anyone to find another contractor for any work needed. Terrible work"

"Mike is very easy to talk to and made sure we understood what he was going to do to complete the project we wanted and made sure we understood how he was going to do it. If I could give more stars I would because he was willing to work around our schedule and neither him or his boys were bothered when my young children got a little too nosey."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."