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"Matthew did a GREAT job on our ceiling and you would never know we had water damage! He was very thorough and we would highly recommend him! He didn’t leave any dust behind and was very clean. If we have any future drywall needs, we would definitely call him again."

"Great product. Great warranties on workmanship and materials. Crews were efficient and did a great job cleaning up."

"Contractor did what they said they would do. First repair of ceiling cracks wasn't so good so they came back and fixed it properly. When quoting they said if two coats of paint were needed then they would do two coats. After the first coat it was apparent that two coats of paint were needed and they came back without any questions and put on a second coat of paint.
Good job of covering walls, floor and furniture before doing work. Just noticed however that the piano bench in the room has a good size chip on it that must have happened during the work.
Workers always showed up when they said they would be here and Paul was determined to make sure we were happy before payment. He also offered to come back in the future if there are any problems. Paul appears to truly stand behind his work.
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"It went very well. They were prompt, efficient, knowledgable ,and courteous. They tore off a large section of singles and underlayment and found our leak.They replaced the rotted decking from the water penetration, and put on more water and ice barrier and replaced several courses of matching shingles. They also made sure all flashing points were correct. We have had several leaks over the last 8 years, since this roof was installed in '05. The original roofing company did not properly install underlayer sheathing, and as such, there were gaps and exposed wood which let water through every time it rained. We feel confidant in Highland's work so we may now address the damaged plaster areas inside our home.
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"We had a little problem getting the right fan in here but other than that, it was terrific. I will absolutely use them again. They put a great unit in there that we're very pleased about. It's working well and saving us some money on fuel. It's very quiet which is nice."

"We needed roof repair, location and repair of leaks in a rooftop deck, and the installation of many cabinets, both base and wall-mounted. Our first contact with Doug Coons was about locating the sources of multiple leaks in a rooftop deck that had been an issue for the entire eight years since we’d built an addition to our home. We’d had at least three other contractors out to look at it and selected one to do the repairs. We invested thousands of dollars into that repair and to replace the ceiling and drywall damaged by the leaks. That “repair” did NOT take care of the problem; the leaking persisted, and all of the money we’d spent was wasted. When I called Doug Coons, he answered his phone on the first ring. He came out within two days and gave us a quote on the spot. I think this was a Wednesday. We discussed the timeline for the job, and I jokingly said, “Well, unless you can have it done before Saturday afternoon, it’ll have to be next week. We’re having a graduation party here Saturday.” To my surprise, Doug said if we needed it done by Saturday, they’d get it done. And they DID. His roofing crew was phenomenal, especially the crew chief. It was obvious from the minute he viewed the interior damage and then walked the deck and roof that he knew exactly what the problems were and how to fix them. He explained very clearly what was going on, why, and what needed to be done. They got to work and were finished and cleaned up and out of there well ahead of the party. We’ve had no issues with leaks since. The next time I called, Doug answered his phone on the first ring. (I’ve since found out that this is standard for him—something which is completely outside of my experience and really appreciated.) We’d participated in an auction to benefit a local animal rescue organization and bought thousands of dollars’ worth of floor model cabinets. They came “as is,” with some damage, and without installation instructions. He and his crew did an outstanding job of configuring, repairing and installing them. Their attention to detail and how particular they are about quality work is really commendable. We’ve already lined up two more jobs with them—drywall, flooring, wainscoting, waterproofing, and more cabinet installation, and I have every confidence that this work will be performed to the same high standards as the work done so far. It’s great to have a contractor who really DOES “do it all,” and I’m so glad I’ll never have to search for and “vet” a contractor ever again. Finally, my husband and I think his quotes are quite reasonable, especially given the high quality of workmanship."

"The work went very well, and corrected the leaking problems."

"They were very professional. I need time to see what my options are."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

When It Comes To a Roof That Will Last, Get The Roofing Contractors For Rochester, NY Who Will Do It Right. Call Giordano Roof Replacement & Roof Restoration. We are The Family Owned And Operated Roofing Company That Will Provide Your Home With The Expert Craftsmanship, Energy Savings, And High Quality Materials You Need, All At An Extremely Affordable Price. We Understand The Roofing Process, And It's Why We Are Considered To Be The Leading Roofing Contractors In The Rochester Area By Hundreds Of Our Satisfied Customers.