Get matched with top toxicity and mold removers in Brohman, MI

"I hired this company to take care of some mold in my basement and they did a wonderful job. They were punctual they're over in a pleasure to deal with right up to the end."

West Michigan Professionals is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"I received the kit very quickly, followed the easy to understand instructions for mold collection, returned the kit and received my report in just a few days. I called the office with additional questions after receiving the report. My questions were answered quickly and professionally. Great customer service."

"The quote he gave me verbally at the door did not match the written quote but the written quote was still a great deal cheaper than others so we went with him. He sent his crew of 4 or 5 over for 2 days.  They sealed off the designated areas, covered the items in that area, and while running a HEPA filter they sanded and sprayed anti-mold solution.  <br /> On their video they note that all visible mold will be removed. (This is important both for aesthetic value and because even dead mold can be allergenic.) At the end of the 2 days we went in the basement and attic and still found lots of visible mold, some of which was easily accessible.  When Brian came for a post job meeting and we showed him the mold he did readily agree to send his crew back for another day.  We heard much more sanding and grinding on that day and they resprayed, but they did not recover the items in those areas so everything was covered with sawdust and a film of overspray, but the areas were much cleaner in the end.  I sent him photos of the debris left by his crew in hopes he might have his crew clean the items, but he did not respond to that information, simply asking if the job was finished.  It was not difficult to wipe the spray off ourselves, just time consuming and he had included a $60 charge in the quote for the plastic to cover the items and they had covered the items the first two days.  <br /> We then  had a different company come and do testing in those areas for mold, (Brian offered to send his own tester, but we declined,) and the results were agreeable.  We did choose to use a credit card to pay each time (you pay some before the job and the rest upon completion,) so we had recourse if there were any problems.  We did pay for the 10 year warranty and Brian did agree that if we or any future homeowner had mold reappear in those areas in the next 10 years he would retreat the areas. <br /> So while we did have an acceptable result in the end, it was frustrating while we were going through it.  <br /> Another note:The other company that did the testing said they would have replaced the insulation in the basement and cleaned the duct work, so we replaced the insulation ourselves and had the duct work cleaned by a company that specializes in that.  Overall we saved money going with Elliot Environmental over other companies but had to insist they complete the job to their advertized standards and used other less expensive resources to replace the insulation and clean the duct work, which would have been included in the other company's quote. <br />"

"The report was very professional and detailed. The response was fast. The price was expensive but due to the detail, understandable. I wouldn't hire again due to multiple requests for a completed report and estimate for the mold remediation and just getting robotic replies that didn't answer my questions."

"We had a small kitchen fire and fire retardant went EVERYWHERE from the fire extinguisher and the fire department. On Site came very quickly to assess damages, fire happened on a Friday night and they were at my house Saturday morning! The on Site team did a fantastic job! Everyone was so nice and I felt that they genuinely cared about my family and I, and what had happened. They were respectful of all our belongings, and took great care in cleaning everything. The team was at my house for approximately 2 weeks, we got to know them quite well! They were even great with my dogs and had no problem if I had to drop them off for a little while (we were in a hotel for those 2 weeks, and it was difficult to leave them alone). Even though our lives were turned upside down and things were crazy for a while we had a positive experience with On Site! Thank You to ALL :) <br />"

"They were punctual and professional. They have cleaned this carpet previously, several times.  This time the end result seems even better than previously. The carpet looks cleaner and fresher and even the "traffic problems" are almost invisible. <br /> <br /> <br />"

"Their service is a number one. They were excellent. They came out in a very timely manner and kept the appointment. They have gone above and beyond. Environment became more healthy."

"Was selling our house and during inspection mold was found in our attic. Got a referral from a neighbor for enviro decon. They came out and did the work. After I returned home I found brown stains in every room upstairs. They used too much product and it ended up leaking and staining the ceiling. It even dropped through onto the carpet in one room leaving it discolored. I was very upset as we had an open house scheduled for the following day. They did come back and sprayed touch up ceiling paint and patching the carpet that was stained. Luckily I still sold the house but was not happy with the touch up spray painting. The buyer did not notice it thankfully."

"Dan gave us a thorough written estimate of the cleanup to be done. He showed up on time & worked diligently until the garage was pristine. The garage is now safe for storage and use including no holes in the wall."