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Avatar for Yost & Campbell Heating & Cooling
Yost & Campbell Heating & Cooling
4.5(
160
)

Serving Bronx, NY and surrounding areas

In business since 1939

Emergency services offered

Credit card accepted

"My nightmare began Wednesday 11/27/24 day before thanksgiving . Boiler would not turn on . Called Yost and Campbell. A technician came out $326 dollars later was told I needed 3 parts . A relay , A transformer, and a low water panel . He said he would be back Friday 11/29/24. After numerous and numerous of phone calls giving me a run around claiming they are speaking with the technician and office is open until 6 pm. Well 4:45 I called for the last hope of the day since I hadn’t gotten any call backs. To my disbelief the office was closed already. I was sent to service call and they took the message and said they would forward it and not one individual called me back . Saturday 4 days without heat on the coldest week of the year, I spoke to a lady ( wont mention names) and after a lengthy conversation I was told first well we let people go home early Friday to spend time with family because the day before was a holiday . I was totally beside myself. I stated understandable but I was told they are open until 6 pm and 4:45 everyone was gone. She claimed someone will definitely reach out today . Today came and went and still no phone call. Day 5 of no heat tried to get another company because Yost and Campbell was not communicating . Day 6 no heat , phone calls for days from tenants with children complaining constantly and no success with heat . Monday afternoon ( Also leaving names out) a female representative kept reaching out to me cause I wanted to cancel ) after numerous text messages back and forth trying to be apologetic and concerned came back with a quote with all inclusive 3 parts and labor . I agreed , giving them another try to complete the job . I paid the requested 50% and finally on December 7 ( 9 days without heat) the supervisor of technicians got the boiler up and running . ONLY TO MY SURPRISE was told I had to pay an extra $512.34 . Like a fool I paid the total that day after the 9 day nightmare and spinning of my head with calls , text messages etc etc. happy to have heat for the people. Now we are on December 12,2024 trying to get my refund on an not in the agreement and I’m totally being ignored . I can not believe a company as reputable as Yost and Campbell would do this to a customer and sadly having a technician call the customer and lie that an extra part was put in when he installed the exact three parts we agreed upon and to make a customer feel bad by saying now they are going to take it out of his salary which affects his family and I replied I as well have a family and grandchildren . A company of their calabra and 85 years in business to put a customer through this for $ 512.34 is totally unacceptable and disgusting . As of tonight no return calls , no text messages ."
Recommended by87%of homeowners
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FAQs for swimming pool remodeling projects in Bronx, NY

You can modernize your pool by adding features like underwater LED lighting, mosaic tiles, or a beach entry for easy access. Incorporating amenities like fire pits, waterfalls, or installing energy-efficient equipment can also give your pool a contemporary upgrade.

To make your pool more energy-efficient, consider resurfacing it with a lighter color to reduce heating needs and evaporation. Installing a variable-speed pump can significantly lower energy consumption. Switching to low-energy LED lights not only saves power but also enhances ambiance. Additionally, updating old plumbing pipes can improve efficiency and reduce water loss.

A pool remodel typically takes between four and eight weeks to complete. The exact duration depends on factors such as the size of your pool, the complexity of the renovations, and the availability of materials and contractors. Planning ahead and coordinating with a professional pool remodeler can help ensure your project stays on schedule.

Remodeling your pool can be a worthwhile investment, especially if you plan to sell your home. A pool remodel can increase your property's value and enhance its appeal to potential buyers. Upgrades like modern finishes, energy-efficient systems, and added features like lighting or fountains can transform an outdated pool into a backyard oasis.

Resurfacing a pool involves applying a new finish to the existing surface to address cosmetic issues and minor structural concerns. Replastering is a more extensive process that replaces a deeper layer of the pool's structural base, impacting both stability and appearance. After replastering, you can choose from various finishes to enhance the design and longevity of your pool.

The Bronx, NY homeowners’ guide to swimming pool remodelings

From average costs to expert advice, get all the answers you need to get your job done.

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