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"Donâ t waste your time and money on Greener Living. I had been a fairly happy Greener Living customer for just over two years. Early on there were issues - they were annoying but manageable. Over time, the frequency and intensity of the issues became unbearable. The Greener Living technicians and management failed to provide the â professionalâ part of a â paid professional service.â I began documenting and itemizing the issues. Here is what I saw: 1) Technicians failing to read gate codes from my account "notes" resulting in skipped/delayed services 2) Technicians not adequately using enough product on service 3) Technicians damaging sprinkler heads - two years in a row - with the aerator, despite me having flagged them with bright yellow flags 4) Too many pushy "sales" phone calls 5) Technicians using the wrong products and staining my property For all of these issues, I had to reach out and insist that some resolution be provided - it was not the default response. I eventually started communicating directly with Brian Mason (Owner & General Manager per his email signature). I gave them a couple opportunities to make it right and they failed. I eventually asked for a refund. Brian sent an email saying the refund would be processed and sent his apologies. The trouble is, at the time of writing this, it has been 19 days since â processingâ that refund and despite attempting to contact them twice since then there has been no refund. Stay away from Greener Living - they donâ t care about you, your property, or your business. They just want your money."

"They have been very prompt and professional."

"Will review after work is completed"

"Showed up on time and completed the work. I will say the salesperson said they could treat the outside "rain or shine' which sounded odd to me, and the tech said they could not treat the outside due to snow. Were not worried about it, but a pretty simple job for them to treat only the inside at a 1st visit cost. We will see how they do for the year of the contract."

"We were very happy with the professional service we received right from the complete inspection and explanation of what was going to be done when the crew arrived to rid our home of mice. Cody and the team went up and beyond what we expected, they were very polite and professional, they put everything back the way it was before they started. We're hoping that they have solved our problem, would highly recommend this company to anyone having issues with mice."

"B.B.E.S.T. took care of the wasp nest we had hanging on our roof overhang with no problem and their cost didn't require a monthly subscription to spray for other bugs. Although that's a nice option, other companies didn't offer an option without it. Thank you."

"Moved into a new house, discovered some evidence of mice. Schopen came to the rescue! Setting an appointment was easy, the tech arrived on time, was friendly. He did a visual inspection inside and outside of the house and patched possible entrances around the foundation. He set traps and bait stations and then came back for a maintenance check. No major evidence of intrusion--the holes they filled outside worked! I am keeping them on for maintenance and adding a spider and bugs b/c they give a single fee for maintenance on both--which is a great deal. They also have an account portal on their website so clients can track spending, notes, and appointments. One national brand came and tried to upsell me--saying that I needed them to install a barrier around my house because of some issue with my siding ($2000!) and the cost of their annual service was double Schopen. I highly recommend skipping the big-name brands and going with this family-owned business."

"I had several wasps nests around the corners of my home and in a vent. There was also one I didn't notice but the very keen and knowledgeable team member pointed it out. All were gone in a matter of minutes. He also noticed the mud wasp nests on stone work at my home. I learned something new today! Quick and pleasant staff with excellent communication on work being done. I highly recommend them."