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"DO NOT DOE BUSINESS with Ohio Basement Authority!!!! I spent over 30,000 dollars on this repair and have gotten nothing but the run around about fixing their inability to do the job right the first time, They did a horrible job with back filling my foundation I hired them in 11/2025 after the first rain it settled so badly I called them out and they put some mulch down to back fill who does that Ohio basement does that! The settling keeps getting worse I have never had a problem with water in my basement and now All the water from rain and snow sheds right to my foundation. They didn't connect the down spout damage a porch rail and basically took their money and ran. 4 Times I have called about this they were to come 1/23/2026 and DID NOT SHOW UP!! I did not even warrant a phone call so DISRESPECTFUL to me and my home. Just stay away from Ohio Basement Authority unless you want to give your money away!"

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"Thank you for making the process easy!"

"They were wonderful!"

"John and Dillon are amazing professionals, extremely polite, understanding of our project and the work we wanted accomplished. Our needs changed as we described our issues as they began work on the initial French drain and back patio steps. John was able to adapt to our request and install a second drainage system to reduce the water pooling issue in the backyard. He and his son kept the site clean between work days, thorough site cleanup upon completion (street, sidewalk, work areas) and completed the work quickly with the nice break in Cincinnati weather. We will absolutely call John and Dillon again for our next home improvement project!"

"We received three quotes for our patio lift. Two companies told us the patio was beyond repair. The Basement Doctor salesman strongly disagreed and was extremely confident their proprietary process/technology would fix the problem. Unfortunately, the work resulted in two new large cracks, and the patio still could not be lifted to level ground due to the risk of additional cracking. While the technician was polite and apologetic, the outcome was nowhere near the expectation or the description provided by the salesman. Sharing this as a caution for anyone considering similar work."

"Mr Moreland responded promptly, came when he said he would, was honest, reasonable and extremely courteous."

They say you can't have low cost, high quality, and a quick turnaround. At Clayton contracting, that's exactly what you'll get!

USS has worked with over 30,000 satisfied customers to help restore the integrity of their homes, including realtors, property management companies, home inspectors, and HOAs. \n\nWe pride ourselves on top notch foundation repair and waterproofing products and quality workmanship, doing our job with excellence and backing it with our transferable warranties. We are problem solvers, seeking out the source of the problem and implementing a foundation or waterproofing repair that will last. We hold honesty and integrity in high regard, not only in the work we do but also the people we employ. \n\nWe Guarantee Our Best in Keeping Homes Dry & Stable!

"Great job. Responded right away to quote request. Showed up on time for estimate and provided details as promised. Timely and accurate communication in regard to scheduling. Performed the job as agreed and cleaned up the job site. Gutters look great."