Get matched with top doors (interior) installers and replacers in Bushwood, MD

"Terrific, we decided to go w/ Stoneberger because their sales representative spent time advising and guiding us through the options, the colors and styles of doors. She listened to what we thought we wanted and helped us find the right solution. No other sales rep we met with offered that customer service. She also followed up on time and was super easy to work with once we decided on specific doors. Installation also was on time, efficient and went very smoothly. We had one issue that arose b/c of the age of our house and Stoneberger addressed it quickly and beyond fairly. Highly recommend them."

"Hello, My name is Phil Carr-Jones, I am reviewing my experience of working with and building my own kitchen, using cabinets and doors from Arkansas Wood Door. While I am an Episcopal Priest, it turns out I get to do a lot of things they don't teach you in seminary. Over the years, I have had to get fairly skilled in all the trades, including, no surprise, carpentry. But I am by no means an expert. For instance, I employed a retired carpenter to help out with the crown molding and other trim. Apart from that though, this is all my and my wife's work. So let me state up front, Arkansas Wood Doors is the go to place for the DIY’er who is thinking of remodeling their own kitchen. Here's why: I searched the web for months, literally doing comparisons and research on flat pack rta cabinets. I went to the big box store for a design and pricing in their three lines of cabinets, and I went in for a consult with a small custom shop in my area. Here's what I found. 99 outof 100 rta cabinet companies have their product made in china which means the standards for formaldehyde are going to be as fishy as they smell, plus you can only get cabinets in fixed sizes so if you looking to eeck out every last inch of space you're going to lose a lot and you'll be using a lot of filler strips wasting what could have been useful storage. If you want to go custom, then you only have less than a handful of online options, companies that will make to order in any dimension. For instance, I only wanted an 8 inches deep spice cabinet to allow for greater working room over the counter. My wife and I are pretty serious about cooking from pastries to mains and sides. We want a very serious kitchen. Plus, I'll tall so I needed the room. In any case, if you want something custom your choices online are limited. The big box stores don't really do custom and are just as limited in their options as are the online rta places. Most online rtas offer far cheaply made boxes with construction methods less sturdy. I have found that if I buy cheap, I shouldnt expect my kitchen to hold up past a few years. The finish will fade. The drawers will warp. The joints will open up. The big box stores basically offer the same thing, too. When I go to a big box store to buy something, I do it knowing I probably willl get a year out of it, whether that’s a lawn chair of a power tool. I mean when was the last time you regretting spending too much money on a better grade of power tool? So if you want quality, a better and safer grade building material and much wider choices in sizing then your basically down to three or four options. I went with Arkansas Wood Door and am completely pleased and impressed by the experience. Now I could have spent twice what I did and gone to a small custom shop and gotten the same thing, but I am in to saving money and frankly I enjoy the challenge. AWD worked with me directly. Working up the order and getting the plan for each box just right. If you have never designed and built a kitchen before, there are plenty of tips and guidance on the web and I recommend you heartily research all of the aspects and complications involved. I hit a couple of unexpected bumps. But more about that below. So do your research. For instance you can save a lot of money by building the plinths yourself and only order squared off boxes without the toe kick. By making the platform on which you place the lower cabinets first, you can get that plumb and level, so throwing up the boxes is a breeze. And again, the cabinets are also less expense, a complete all around win. AWD uses an easy system for matching up box parts so assembly was easy. No special tools required. Given the many parts and I used a mix of frameless and face framed cabinets, there was a moment or two when in amongst all the materials I got nervous about having everything I needed, but low and behold, all was right there in the end. I also recommend the concept from French cooking "mis en place" that is have all your ingredients in place and all your tools where you need them before starting out. Also, it was a lot easier to work with my wife than doing it alone, but I did a few by myself and so if that is your only option than you should have no problem. I've assembled a lot of cheaper Swedish flat packed furniture in my day, and the quality and sturdiness of AWD leaves no doubt about how long these will last. Just rock solid. Great thing about AWD is the cost to quality ratio. Cant beat it. Which also means if you make a mistake the replacement is so reasonable it becomes not big deal. I mis-measured one box and so I needed to order the right size. Worked out fine, but that was because AWD had an incredibly fast turn around. The other few reliable companies are several weeks to months. And these other places are crazy expensive. And in truth, the other companies are a complete rip off on trim and accessories. AWD pricing was so amenable that my mistakes cost me so little in comparison with what I was saving. So there's a built in confidence for the first timer. Also AWD made one mistake on the placement of a hinge in two doors. They immediately and without question remade them and sent them out in under ten days. You just can't get that service anywhere in the custom cabinet world. It was so affordable I upgraded on one side to black walnut. Trying doing that at the other quality shops. The quality of the roll out drawers and top drawer boxes is superb and the hinges and under-mount sliders are top grade excellent. The hardware was the easiest part frankly. Their system, for lining up the hardware is just so easy. Drill driver is all you need as the placement is already leveled for you. SO: high end quality custom built cabinets, superior custom support, fastest turnaround in the marketplace, most affordable pricing out there, excellent hardware, and oh yeah, I almost forget, color choices. They offer complete line of lacquer - just pick a SW color and they'll match it. SO completely and truly custom for a fraction of cost without sacrificing any quality. The Rev. Philip Carr-Jones"

"I thought the price was a bit on the high side, but then I hadn't realized just how much work was involved in such a thing.  The two of them spent some 3 hours removing the old door (which they hauled away) and replacing it.  It is a small bathroom and it's hard to believe the two of them were able to work in there successfully, but they did.  They were very neat and you would think the enclosure was original to the house."

"Our old garage door quit and Beltway Garage Doors responded very quickly. I would recommend them to anyone. Great company, outstanding serviceman & department. Use them at every opportunity. Very responsive and on time."

"My garage door?s cable/spring broke. I called ABC garage door and they arranged for a technician, Danny Sligo, to make an assessment and have it fixed. He did an outstanding work, quickly and clean. He explained what he was going to do and completed the work in 30 minutes. Highly recommended."

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"Joseph/Tivoli Locksmith is a first-class company that provided prompt attention, thorough service, and exceptional outcome. I called on 9/2 to request a site visit to look at a faulty outer gate lock to my DC rowhouse. Joseph (the Proprietor) answered the call and let me pick the day and time for him to come out to my house. I selected the next day (9/3) @ 2pm. At 1:35pm Joseph was at my house and calling me to make me aware tht he was there. I hadn't returned from errands yet and asked that he look at the faulty lock until I arrived. Once I arrived he was positive and courteous, and quickly offered an assessment for the lock issue. He provided a quote of $125 if he were able to fix the existing lock. After earnest attempts to fix the existing lock he informed me that it had some fatal flaws and offered to install a replacement lock for $175, with a $25 discount. I was pleased with this option/offer and gave him the go-ahead to proceed. He quickly installed the lock and even provided a custom fit for the bolt to drive in to since the door frame of the gate was so old and had insufficient wood to support a robbery proof solution. This he did at no extra charge, but I had added piece of mind!"

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"Very responsive, professional. Explained use patiently and clearly. One problem with weak signal was addressed immediately as soon as we called them. Would use again, and recommend. Only concern is the monthly monitoring fee...seems a little high, but offset by low installation cost."

"The installers did a very good job. The company appears to have gone out of business. There was corrective work which was required and the company was not around to honor its obligation to make it right. The manufacturer, Marvin, stepped in and corrected the installation issues."