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"Informative sales rep, professional installers great job. Would recommend this company."

"Very professional fix my shower with no problems would definitely use them again for any future projects"

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Awesome communication and timely service. They went above and beyond to make sure we were treated right."

"The project went very well and was completed in a timely manner. The crew were efficient, through, and quite a joy to be around. The posses a great sense of humor, sharing family stories, work stories while sawing, hammering and staying focus on their work. When I had questions about the pluming, they were quick to show me and explain to me what a "P" trap was and how it worked 
The workers laid the tile out in the design I suggested to let me see what it would look like before the final process.
The crew of Dream Bath's of Alabama were sincere I their works and my wife is very pleased with the results. They even explained the warranty, and warranty process o the plumming, bath fixtures and they backed up their works. GREAT!


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"Mr. Webb came out to do my estimate quickly after my initial request. I had some odd jobs around my house that I have been meaning to take care of. He charged me a flat, per day amount that I thought was very reasonable. I ordered the columns that needed to be replaced in front of my house and he told me that his crew would pick everything up from the store on the way over to do the work.
It was the easiest process I have ever experienced with a service provider. He told me when they would be out, which was about 2 weeks from my initial contact ? very quick, in my opinion.  I also didn't even need to be home since everything was outside that needed to be repaired.  When I got home from work everything was complete and looked so good.  I was also provided all of the receipts for anything they had to go out and buy to finish the job, which I really appreciated.  The only not positive thing for me is that I wish I would have had an idea of how long each job would take.  When I got home early that day to check the progress, they were already finished.  There were a couple other minimal things I could have had them do (replace two lighting fixtures outside) if I would have known the time for completion on the other jobs would not take a full day, since I was paying a per-day rate.  However, as I?ve said, the rate was very reasonable, so I wasn?t too worried about it. 
Overall, it was a very positive experience.  I already know that I will use them again for a later project and have recommended them to others. 


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"After he figured out where the leak was coming from, he found that the whole faucet needed to be replaced. Had to travel 15 minutes away just to get a new one.  Cleveland is a very little town. I had an appointment so I had to leave him by his self to complete job. When I got back home everything was done and it looked good and no longer leaks. Thank you so much.
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"Very professional came right out and helped get the problem addressed. I highly recommend."

"Mr. Alexander and his crew showed up on time. When the job need more than the estimate, I received a phone call. He gave me an estimate on the additional work. These guy work diligently all day and even put my wife’s garden ornaments back in place before leaving. I will hire them for any other job that arises."

"The service was great and fast. They came right out, found and fixed the problem. The only reason I gave four stars was because of the “upcharge” on parts. They’re charging you for the call, labor and materials per job, but they add more than the parts cost or others would charge. Lesson learned here, if you do hire make sure you get a written estimate with a detailed item and price list. It cost me 285.00 to replace an outdoor spigot...a bit on the high side but the service tech was great!"