Get matched with top water heater repair or service pros in Cambridge, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Mr. Floros worked with my schedule on a short timeline to replace our water heater. He professionally negotiated with me about how to get the job done approximately the way that I wanted while still meeting local code. When the job was completed, he cleaned up and took away the old unit. The price was a great value considering the work done."

"Installed new boiler and water tank and work was satisfying and service was good and prompt. Very knowledgeable professional and get it done in just one day. I would recommend other if they need to repair/upgrade their heating system"

"Excellent. I went to Angies List in a panic because it was raining in my basement when the shower was running. Less than 5 minutes after I consulted with Angies List I received a call from J. Griffin and within an hour they were at my house. I don't even know how to thank Jeff, I was expecting the worst and got the best! He knew immediately what the problem was, he clearly knew his business very well. The problem was more or less user error and I was a little embarrassed but Jeff never made me feel as though it was a bother or a nuisance to respond and he refused to charge me as much as I thought he was worth. I'm so sorry I just realized I didn't hit submit on this review. It was several months ago, but I still wanted to finish this because they were so wonderful."

"Problem solved and settled in 30 minutes. Great service. Highly recommend."

"Angel is great. He went to my property in very short order and took a look at teh issue and gave me a honest diagnosis with multiple options to take care of it. Amazing service!"

"We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians came to repair our central AC system. They were knowledgeable and efficient, got the system going again, and the price was fair. We continue to use this company for heating and AC repairs."

"By the time I found Joe’s business, the water heater had been deemed dead’s by the manufacturer, it was Sunday afternoon, a blizzard was to start around 8:00pm. Joe and his partner took out the old heater, drove with me to HD picked up the new one, installed it and I had hot water before the first snow flakes hit the ground. The price was very reasonable too, regardless of the circumstances. Two thumbs up and five stars. "

"We have been using them to maintain our AC for a couple of years, and they are always extremely professional, thorough, and honest. We started having major problems with our unit last summer, and they determined that we needed a major repair to our outdoor AC unit. We were dreading the potential cost, but they were able to do the job, and do it extremely well, for much less than we anticipated. I would highly recommend their services!"

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"