Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Carbondale, PA

"Waterproofing One came out right away to check the job. Chase came in and very confident what the problem was. Dan is very knowledgeable, personal, efficient and clean. He knows his stuff! Excellent job!! Would highly recommend."

"They installed three underpins to fix a porch foundation."

"Phil and his crew have done waterproofing on 2 basements for us. We highly recommend him to use when you need one done."

"Fast response, and they know what they are doing with basements and foundations."

"These guys were awesome. They worked so hard and had the job done in two days not four like projected and the basement was so clean. They cleaned everything so well...highly, highly recommend these guys"

"Lukas, Jason and Dalton did an amazing job on our foundation repair and waterproofing! Such nice, reliable guys to work with!"

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

"15 years ago, I had another basement waterproofing company, with a local office, work on another area of our residence. When I attempted to contact them to work on this area or tie it into the current setup, I found out that are no longer in business due to Covid 19 issues. The other branch offices would not accept the job since they operate independently and said it would be best to replace the whole system. Kiss that lifetime warranty goodbye. Did not want to replace the whole system. We contacted Basement Waterproofing Specialists thru Angie's list. Thier representative, Dean S., came out the next day, listened to us and not pressure us for a decision. The crew a couple days later, arrived on time (8AM), Worksite preparation & the job began immediately thereafter. The crew of 4 worked like a well oiled machine. They knew what and when actions needed to be completed and they did it efficiently. They cleaned up after they were finished & showed/tested us how the pump should work when the reservoir fills up. By 2:30 PM they were done."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam. <br /> - !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home. <br /> <br />  Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool. <br /> - !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A. <br /> <br /> Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time. <br /> - !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress...  <br /> <br /> Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing. <br /> I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition. <br /> - !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system.  <br /> - !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem. <br /> - !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"The man who came out to inspect my house foundation, Tom Kelly, was very polite, informative, and honest. He did a thorough inspection and spoke with me about my concerns. He let me know that the foundation of my house was in fine condition and no work needed to be done. I had previously had another company inspect my foundation and declare I needed a crawlspace wall pinned, and they were going to charge me $6, 600! Because Basements Love Us, Inc. was honest with me and didn't try to invent a problem that wasn't actually there, I wanted others to know they can trust this company and if I ever need work done in the future, I know who to call. Shannon at the office is also wonderful--very responsive and professional. It's nice to know there are still honest people out there!"