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"I cannot say enough great things about this company, Organized by Design. My husband set up an appointment with Chad Turnwald, who came out on time on the scheduled date. He is very professional, courteous, patient, and friendly. After getting the measurements of the closet and an idea of what I wanted, he put in all on his laptop computer. As we talked and looked at the design, I got some ideas & suggestions from him and within a few minutes, he made the desired changes on his computer! I really enjoyed working with him. We set a tentative date for install in January, and I thought of some other questions. So I called and we talked about a couple other changes. He then emailed me the new plan. Two days before installation day, Chad called to firm up the arrival time that was convenient for us. He also had Kathryn bring out two rolling wardrobe racks to use for unloading our clothes. This was extremely helpful and we got to keep it a few days after the installation. On the scheduled day, Chad came with Mike, his installer, to get started with the demolition of the closet. The majority of the closet was completed that day, and the remainder only took 2 hours the next morning. Mike did an excellent job on the install. Chad even put up my husband's homemade hat rack high up on the wall to help us out. Thank you Chad, Mike & Kathryn for all of your fantastic work on this project. WE LOVE IT!"