Get matched with top water heater installers and replacers in Cartersville, GA

"Donald Rogerson responded very quickly, analyzed the photos I sent him, knew exactly what to bring, and provided a very reasonable quote over the phone. He reassured me from the start, and took control of the situation with the utmost professionalism and clear communication. His work was impeccable, and he even insisted on cleaning up. I heartily recommend him, not only for water heater issues, but for any indoor plumbing need. He will certainly be my plumber from now on."

"Estes has been providing my service for approximately 10 years. Always prompt, courteous and very accommodating. They recently (June 2019) replaced my hot water heater and installed new HVAC system. An awesome crew performed the installation and was very thorough in explaining all of the new components to me. Also the gentleman who came to my home when the unit needed replacing was extremely knowledgeable, very friendly and insured that all of my questions and concerns were addressed before he left."

"This pro did the job perfectly right. Exceeded expectations, he sacrificed his time coming after hours to install my new water heater. I am very pleased with his work and I highly recommend him."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"We had to use this company because of their contract with America Home Shield.  After 5 visits to my home - one of which he dripped the dirty toilet water all over my floor - they refused to write down that the issue with our toilets was the actual toilet and that it needed to be replaced.  Subsequently, we hired an out-of-pocket plumber who fixed everything by removing the original toilets and replacing them with new ones.  
Additionally, the plumber came to our garage entry door instead of the front door and smelled of cigarette smoke every time he entered my property.
On the initial visit we also had him look at our hot water heater which he said needed immediate replacing.  We had another plumber come out for a second opinion (before spending $1800!) and the next plumber said that there were no issues at all that needed addressing and a new one was not needed.
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"Exceptional service! Edin Was professional and friendly. He took extra care to ensure he wouldn't make a mess or damage anything inside my home. Edin was very efficient and showed up on time on a Saturday. I also felt that the price was below average for the service I received! The best part was The job was completed quickly so we could get back to our Saturday! I will definitely be using the service again."

"I had a hot water heater replaced. My old one was a out 18 urs old. The team came out and replaced with a new Bradford White tank. Great job and left everything neat and clean as they found it. Very professional and the pricing was more than competitive ."

"It was time to replace our leaking water heater and Rooter Pro Xpress came to the rescue. The team was prepared with options for replacements, once we made a selection our water heater was installed same day. The installation was fantastic and went smoothly. Very good company to work with."

"My water heater works better and the flush extended the life of the water heater. When I replace it I'll use this company."

"Great company to do business with. They replaced my water heater on the same day i contacted them. They arrive on time, and they were very professional. They communicated with me throughout the installation process, and the price was reasonable."