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"as advertised"

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

MoldStoppers is a nationwide company that specializes in mold control. We do mold and we do it well. Specializing in mold remediation, we are able to clean and remediate mold from any surface, and offer a 20 year warranty for the treated area, an offer not matched in our field. We have teamed up with several vendors to insure we can provide every customer with the best service and products. We offer dehumidifiers installed, air purifiers, build-back services through MoldStoppers approved contractors, and again the only full 20 year warranty in the industry. Call us for a free visual inspection on your next property listing, purchase, or home. Also, visit our website at http://www.carolinasmoldremoval.com to learn more about our company. For home owners we will promptly provide you with a free visual inspection and estimate to bring closure to your mold problem. Call MoldStoppers today. Service area coverd: We service Western North Carolina, as well as the Upstate of South Carolina.

"There are good companies to work with and then there are great. This company is better than great. Everyone we interacted with here were polite, professional and knowledgeable. The job not only got done exactly as they said it would, but even finished early. Their communication throughout the project was phenomenal and they answered every single question we had. They even took time to discuss stain colors and stopped what they were working on to help me decide. From start to finish they are by far one of the best, if not the best, contract company I’ve ever worked with. As an added bonus, we had to work through insurance and when we told the insurance company we found a flooring company we wanted to work with, they didn’t even flinch. Even the insurance company knows what a great reputation this company has and agreed to work with them. Highly recommend to anyone for anything floor related. Our floors look great!"

"Very responsive to come out ainitially and access damage and get fixed as all was paid for by insurance. They also agreed to installing a skylight where the tree came thru (there was not a skylight before). It was installed well and has never leaked. That's all the good news I have folks. HOWEVER we had 'total replacement to original status' insurance coverage and first go around all they were going to do was patch damaged areas of roof. matching tiles "as best they can". After much bickering back and forth, they finally replaced entire roof. 3 times. yes, three times as the first 2 times work was substandard- and eaked. They did not overlap roof tiles and did not flash properly. When insurance overseer finally agreed to redo entire roof to "original" with a 30 year guarantee, she was subsequently fired by the insurance company after the job was done. Inside the house, the subcontractor they hired to fix our wall and ceiling was horrendous. "Johnny" from Mississippi put up a wall that was not linear -nit bowed. He said our house was crooked and he could not fix that. There was a good 2 feet crawl space between inside wall and outside house. We insisted he redo it (multiple times.) till he got it straight, finally, He said "the wife" was being too fussy. Then he replaced smooth ceiling with a popcorn ceiling because he said he couldn't fix the drywall plaster lines...now we have the task of taking off the popcorn, replacing the drywall ceiling, and replastering correctly. . We grew weary of him and decided not to have him redo. As for coming "on time", well, we learned that "on time" is a relative term...seems to mean just showing up sometime in the morning. Bottom line: Don't let your insurance company bully you into using this company and certainly do NOT hire them on your own."

"Reliable Claims Adjusting provided invaluable assistance, ensuring that our insurance provider paid an appropriate amount based on our policy and the loss we had experienced. When we first filed our claim with the insurance company they tried to deny it completely, which was really frightening. Andrew with Reliable Claims Adjusting explained the whole process of working with a public adjuster, and ultimately was able to secure funds that should cover all of our needed repairs. We are incredibly grateful!"

"They did a great job, the6y were able to be creative with the older home and accomplished what we wanted to be accomplished."

Additional DBA - Clayton Home Improvement & Contracting Inc.\nFire & Water Restoration

H&L Cleaning & Restoration Company has been in business and working to protect homes in Tidewater and Central Virginia since 2004. H&L Cleaning & Restoration Company is a family owned business. \n\nOur expertise comes from working water loss and fire loss jobs since the late part of the 1990's, when the president of the company worked for another restoration company which has since gone out of business. We believe in being honest to everyone we come in contact with, and loyal to what we say we are going to do. This company, like any company, depends on the phone to ring to stay in business. To keep the phone ringing we work hard and make sure you are more than satisfied when we leave your home or business.\n\nHaving worked during the roughest of times such as Hurricane Katrina, Isabell, Floyd, and many tropical storms in Virgina through Texas, we take pride in honoring our company name. H&L stands not only as initials for the president and vice president of the company but also for Honest and Loyal. We hope you find some interesting insights on our web site and if you need us we are just a call or click away.\n\nThank You and Be Blessed,\nH&L\nFamily owned. Additional phones - (804) 617-4275, (757) 594-9002, (757) 262-0001, & (844) 966-2929.

"On May 25, 2022 I spoke to a representative of the Mold Test Company and explained that I had recently inherited a property and had not been lived in for quiet some time and was beginning the restoration process to make it livable again which included having a mold test completed. I was quoted $499 for the complete test in addition to a $50 deposit that was required to confirm appointment. I made it clear that I currently lived over 4 hours away from the property needing the test but we agreed upon a date and time that worked for all parties. Deposit was paid over the phone for confirmed 11am on 5/29/2022. I arrived at the property at 10:40am yet the technician called me about 15 after 11am to inform me the he was 15 minutes away. Arriving at church 11:30. We walk through the property and he gives me some information and points out a few things and then prepares to set up his equipment only to realize he would need a generator to complete being that the home isn’t occupied and has not been for quite some time, there is no electricity. I point out that I was not informed the equipment needed electricity although I mentioned the property had been closed up for years when making the appointment. As the expert and professional this should have been clarified prior to confirming appointment or taking payment. Technician informed that he had a generator but it wasn’t with him and he lived about 2 hours away so the appointment that I had driven 4+ hours to make would have to be rescheduled. It then took almost a full week for someone to return and follow up about this issue in which the solution suggested was to Mail this company the keys to my property to conduct the test in my absence and hitch was a red flag because I don’t know them for one and if I’m not there to see them test my property how do o know they’d even travel back to my property and complete a test instead of just telling they did and charging $499. I refused to send my keys and instead asked for a refund of my deposit. I was told he would submit my request and ended the call About a month later I still had not received my refund or any communication of it so I called and after several attempts spoke to someone who informed me that my refund request was denied because the technician said I refused services at the door and something else about canceling rescheduled appointment when nothing was every rescheduled to begin with and service was not completed bc technician did not have the necessary information equipment. I total LIE over $50. My $50 that I work hard for and have already been more than inconvenienced over. I have tried multiple time to remediate this issues but I just keep getting shuffled around to leave voicemails and no answers about my money. This is extremely unprofessional and unreasonable. I will follow up with the BBB and CFPB as well. Unacceptable and should be removed as a reliable referral from Angi"