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"Work was scheduled and completed promptly. Excellent communication & work from beginning to end."

"I needed to get an HVAC replacement for the original system in this house (18 years old) and had been putting it off the last few years with bandaids. Finally I decided I was going to replace my system. After doing some research Air Experts H&C stood out from the user reviews so I called them for an estimate. When Craig arrived he demonstrated great knowledge from the onset and was very thorough in walking through every aspect of the options and recommendations. I consulted some other options but ultimately I expected the best service and workmanship out of Air Experts so I went with them. They arrived on time, the technicans were respectful, efficient (worked all the way through until completion), and installed a quality product. The whole experience went very smoothly thanks to Craig, Dustin, and the folks at Air Experts H&C."

"Work was done in a timely manner. Were able to come the next day even though I didn’t have to have it done that quick. He explained everything and the job was done well."

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"Working with Neal was great! My home had significant issues due to water damage (mold, structural, etc.). Not only did he work with me to resolve my issues, but put in the extra effort to make improvements so the issues wouldn’t occur again in the future. He also worked with me to find solutions that fell into my budget. Highly recommend and will be hiring again for future projects!"

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"Oscar from Spearhead Renovations was top notch. He was professional, courteous and most of all - responsive. We had our master bathroom remodeled and LOVE the result. His tiler in particular did an awesome job! I would definitely use Spearhead Renovations for my next bathroom remodel."

"The plumber reworked the drain piping under the sink in December due to a leak at a connection joint. 3 Months later a connector came loose while the dishwasher was running and water flooded the sink cabinet. I called Dr Drain and was informed it would be 4 days before someone could come out and fix it. I explained this was an emergency, the kitchen sink was inoperable due to the drain pipe being disconnected and I could not go 4 days without my kitchen sink. The person I spoke to did not say they were sorry this happened (it was obviously not hooked up correctly in the beginning) or offer any help in the situation. It is unexceptable for a plumber to not offer emergency services when something they did failed and made the sink inoperable for 4 days."

"What an amazing experience Cape Fear Air Electric and Plumbing was fast, friendly, and very professional!!!! I highly recommend CFAEP!!!"