Get matched with top plumbing installers for a remodel or addition in Charlestown, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Ken is the best!!! Top quality installationâ ¦very professionalâ ¦honest and sincere. Ken has performed many tasks for me in the past and has never ceased to amaze me or let me down. If you want a job done right, you canâ  t go wrong with Ken!!!"

"I recently had my shingle roof replaced and I?m very happy with the results. The team was professional, punctual, and completed the job efficiently. The quality of the work is excellent, and the new roof looks great. They kept the work area clean and communicated well throughout the process. I would definitely recommend them to anyone needing a roof replacement."

"Mike Doucette is a skilled plumber. He does great work and he is very efficient. He charges prices that are appropriate for a licensed plumber."

"My basement was flooded that caused the water to enter in the 50G propane water heater. I called Peter and he came right over and game me a very reasonable quote and replaced the tank the same day. Peter is highly skilled plumber and trustworthy who always recommend the best solution for your work. I have always been very happy with his work. I recommend anyone who is looking for professional plumbing work."

"Poor quality work caused sewage leak in basement. Ryan Plumbing installed all new plumbing for a new 2nd bathroom in our house. 1 year after the project was complete the newly installed PVC pipe for the waste line fell out of an elbow joint and dumped waste into our basement. I called Jeff Ryan to repair it because I was hoping he would take ownership of his work. We talked about why it happened and he said that the overlap of the pipe within the elbow joint had only been half of what was needed (0.75 inch vs 1.5 inch). He apologized and did not charge for the repair. However, a couple of days later when I asked Jeff to pay for the $1,600 cleanup cost, he fabricated a new story about the problem being caused by a clog and not his quality of work."

"In case my photo doesn’t capture it, Dan is a very meticulous craftsman. It’s been several months since the installation and everything is working perfectly. Dan’s skill and artistry may speak for themselves, but there are a lot of other reasons I appreciate working with him. While this job was by no means inexpensive, Dan’s bid was significantly lower than the other contractors I considered, and those bids were for inferior equipment (Navien) whereas Dan installed Lochinvar combination boilers. Although Dan tends to be busy, he was able to work around a scheduling disaster caused by Mass Save and another contractor, and as a direct result of that flexibility we did not have to freeze in the house this fall. Another great thing about working with Dan, that I have yet to experience with any other contractor, is that he showed up every morning he said he’d be here, finished the project exactly when he said he would, and stayed on budget. Dan is also very pleasant to work with and so are his collaborators, assistants and subcontractors. It’s hard to believe I just found Dan by accident because he was the only plumber who didn’t try to gouge me for an emergency heating repair in 2022. I can’t recommend him enough."

"Today I had Paul and Josh returned to my property because of a sewer back up. I previously had Rich and Paul show up before for the same problem. Today, Paul and Josh arrived very timely. They both work diligently to assess the blockage and clear it. It went further out than was expected. I can honestly say Josh and Paul worked very well together and we’re so into completing this mess. I sat there with them the whole time and they were so determined it was amazing to watch. I would definitely give this company a five star rating no problem. The job was more complex but they both remained calm and very confident and they were not leaving till that camera showed a clear passage. In a time where I was concerned because I had tenants, had to shut the water off they worked tirelessly to clear. Rich another technician was there previously and I was very pleased with him. The problem as I said was more complex I will say they explained everything to me. I know a lot about the drain system."

"Umbi is a great plumber. I was impressed with his professionalism and knowledge. He did a great job with the plumbing in our kitchen and everything works great. Umbi is my go-to plumber for everything now."