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"Timing was superb to minimize down time between disconnecting old washer and installing new one. Quick analysis minimized work on drain options and water hookup. Technician adjusted plumbing in minutes and provided suggestions for final hookup."

"Ryan checked the well and found crack at 60 feet. Recommended I install larger filteration system, which will catch more sediment and mud and will flush itself once a week. Looking forward to having this done on Monday. After the rain, poor water pressure again."

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n

"Adam was the technician who did the work and he was excellent. Though the source of a leak (that has not happened again) could not be found, he was extremely knowledgeable and thorough, taking time to explain how potential trouble spots should be repaired to prevent leaks in the future. He also was very honest and helped me understand that what I thought was a faulty faucet was simply water splashing up and did not need repair or replacement. The cut and cap that he did on the old laundry tub was very neatly and professionally done. I would definitely recommend and will contact them again when I need plumbing work done."

"Awesome all was done on a timely basis. I was never without water."

"Disposer was shorted and he was able to think ahead and bring with him the kind that I needed and install it. When it stuck again a month later, he discovered it was a nut in my disposer and didn't try to charge me an arm and a leg for him to dig it out...total integrity, trustworthy man.
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"Installed a horse waterer in my pasture. Were on time, polite, did fantastic job! Definitely a keeper and recommend to any and all!"