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"Five Star Service! Total Comfort Mechanical planned, designed, and installed a Mitsubishi Intelli-Heat system at our home in Melrose. They seamlessly combined our existing gas furnace and ducted system with an efficient Mitsubishi heat pump to create a hybrid heating and AC system. The team exceeded our expectations. They are honest, respectful, and always maintained a positive and professional attitude. They did everything they said they would do and even went above and beyond. The technicians are skilled and dedicated, often working long hours to ensure the job was done right. We were impressed by their commitment to keeping our work sites clean at the end of each day. The planning was meticulous, the communication was excellent, and the final delivery exceeded our expectations. We can confidently recommend Total Comfort Mechanical for any heating and air conditioning projects. Thank you, Wendell and team, for making our home more comfortable and efficient!"

"Good and responsible."

"Chill zone came to install 2 mini splits. They did a fantastic job and left the place clean when they installed it. Our place has been running great ever since!"

"Step Handiman and crew are a dream team for any homeowner who is searching for a reliable and trustworthy handyman construction company. My bathroom was dated back in the â 70s and just begging for a complete renovation. I had a vision of exactly what I wanted my bathroom suite to look like, it was an accumulation of different designs and fixtures that only the most talented would have been able to bring to fruition. Step Handiman did not disappoint, they took my wish list of bathroom design ideas and made them come to life. Essentially, they gutted the bathroom and started from scratch, creating an ample palette for creativity. Their skills were highlighted as they laid an intricately patterned tile floor and complementary wall tiles in the shower spa and jacuzzi areas. Without hesitation, they installed a luxury steam shower spa complete with a heated shower bench and multiple rainfall showerheads. As if that was not enough of a treat, they were able to tuck away a gorgeous sanctuary created around a divine jacuzzi. A girlâ s dream bathroom will always include a walk-in closet and a dressing room, my dream has finally come true with the help of Step Handiman. If you are looking for a company that fulfills its promises, if you are looking for a company that is professional and committed to open communication, if you are looking for a company that prioritizes quality work and customer service, if you are looking for a company that works in a timely manner and within their estimate of your initial renovation consultation, and if you are looking for a company that is considerate of your home and of you, then Step Handiman is the company for you. Going forward, Step Handiman will always be my go-to for any home renovations, let them be yours as well."

"My furnace needed to be replaced. I got a few bids and Matt RPM got the job. He was meticulous in his work! He reviewed with me what I needed to know. He left the area cleaner than he arrived and over time if I had a question he was quick to reply. I would hire him again in a minute!!"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Very professional and efficient. Would definitely hire again "

"Our insurance company demanded without any prior notice that we immediately do a ton of work on the house -- removing vegetation on a garage roof, fixing cracks in the cement steps, replacing a baluster, etc. -- and that we do it immediately. Gerardo and his crew were fast, innovative, friendly and thoroughly efficient. We are continuing to use Gerardo for other things. We dropped the insurance company (Commerce). "

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Maintenance Mechanical always does a wonderful job, great service, friendly and professional staff"