128 Plumbing and Heating, Inc.
128 Plumbing and Heating, Inc.
For over 30 years in the neighborhood, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency, and reliability in its service to customers. Celebrating thousands of 5-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted & consistent plumber, heating and air conditioning, and electrical service company. Proud to be titled a Diamond Elite Contractor with Mitsubishi Electric and a Mass Save Heat Pump Installer. We take pride in being there to pick up the phone every time with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and price you were quoted with customized options for what's best for your home in the long-term. Specializes in Installation, Service, and Repair for Boilers, Furnaces, Air Conditioners and HVAC Systems, Tankless Water Heaters and Ductless Mini-Splits.
"they initially quoted $89 for AC diagnostics which is reasonable even though most companies charge nothing. Technician is very friendly and knowledgeable and walked me through the process. he checked the compressor outside and he suspected a leak. and then wanted to check the coil inside the blower. he detected a small leak with the electronic device. he mentioned coil may need replacement. After spending 10 mins in his truck to call the company he came back and said coil is not covered with warranty and quoted $5,400 to replace the coil and it is backordered for 6 weeks. 6 week will brings us to mid August so i told him i dont want to sign up for repair and wait 6 weeks. he then tried to sell me a maintenance plan which i declined. Then he said he will charge for the diagnostics which he spent total 30 mins including talking on the phone for warranty coverage. he said he did more than basic diagnostics which is $149. when he handed me the payment he added up initial $89 and $149 to pay $238 for 30 mins diagnostics. Total scam. i dont even know if they do any real work beyond the charging $238 for 30 mins diagnostics. probably they will hire a separate contractor to do the job and keep selling overpriced diagnostics and maintenance plans. They all you 10 times to sell you the initial diagnostics but after you pay $238 not even a single call to ask about experience. worst ever."
emre b on July 2023
For over 30 years in the neighborhood, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency, and reliability in its service to customers. Celebrating thousands of 5-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted & consistent plumber, heating and air conditioning, and electrical service company. Proud to be titled a Diamond Elite Contractor with Mitsubishi Electric and a Mass Save Heat Pump Installer. We take pride in being there to pick up the phone every time with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and price you were quoted with customized options for what's best for your home in the long-term. Specializes in Installation, Service, and Repair for Boilers, Furnaces, Air Conditioners and HVAC Systems, Tankless Water Heaters and Ductless Mini-Splits.
"they initially quoted $89 for AC diagnostics which is reasonable even though most companies charge nothing. Technician is very friendly and knowledgeable and walked me through the process. he checked the compressor outside and he suspected a leak. and then wanted to check the coil inside the blower. he detected a small leak with the electronic device. he mentioned coil may need replacement. After spending 10 mins in his truck to call the company he came back and said coil is not covered with warranty and quoted $5,400 to replace the coil and it is backordered for 6 weeks. 6 week will brings us to mid August so i told him i dont want to sign up for repair and wait 6 weeks. he then tried to sell me a maintenance plan which i declined. Then he said he will charge for the diagnostics which he spent total 30 mins including talking on the phone for warranty coverage. he said he did more than basic diagnostics which is $149. when he handed me the payment he added up initial $89 and $149 to pay $238 for 30 mins diagnostics. Total scam. i dont even know if they do any real work beyond the charging $238 for 30 mins diagnostics. probably they will hire a separate contractor to do the job and keep selling overpriced diagnostics and maintenance plans. They all you 10 times to sell you the initial diagnostics but after you pay $238 not even a single call to ask about experience. worst ever."
emre b on July 2023
