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"Coolray-Mr Plumber Plumbing repair by Frederick Mortis was done right. Knowledgable tech. Great customer service."

"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."

"The job went very well. Todd responded quickly and scheduled the job. Technicians Andrew and Eric did a great job replacing the pipes, fastening them, replacing the valves, etc. They were very dedicated and worked through day and night in the cramped crawl space. They are also very personable and nice to work with. Very happy with the job and the staff."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company. <br /> Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  <strong>explicitly tell him to review any repairs with me prior to making them. </strong> <br /> I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement. <br /> <br /> <strong>Update to Provider response 7/1/2014<br /> </strong> <br /> <strong>***DISCLAIMER***</strong> <br />  To anyone reading this review.  I <strong>AM</strong> qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly. <br /> <br /> I have no complaints with the technician, he was competent and professional and did a great job. <br /> <br /> In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline. <br /> <br />  Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well. <br /> <br />  However, I didn't have to drive anywhere or wait for shipping because I <strong>ALREADY HAD THE CAPACITOR</strong>. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend. <br /> <br />  I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on.  <br /> <br />  While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

When you need an emergency plumber in Atlanta, GA or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"Garner was the only plumbing company that gave me multiple options, and when the project changed upon digging to the sewer line, I was really happy with how they adjusted the price. They were also kind and confident."

"Excellent The tech showed up on time. Assessed the problem and performed the work flawlwssly. The unit had to be drained and replaced. The mechanic was neat and friendly. He explained the issue clearly and worked quickly"

As a locally owned plumbing business hailing from Atlanta, Georgia, we take great pride in serving our community with top-notch indoor and underground plumbing solutions. Trust us to keep your home running smoothly. With a dedicated team and a commitment to excellence, we are here to meet all your plumbing needs. Count on us for reliable and professional service that you can depend on.

K&M Plumbing Services, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.\n