Get matched with top grout: replace or repairers in Chicago Heights, IL

"Great customer service!"

"did a good job"

"Mohammed did more than an excellent job on a difficult backsplash installation. He took his to make several intricate cuts to ensure the backsplash was even against an uneven wall. He gave us his professional advice on various aspects and product selections. He was on time and personable. I would definitely recommend and hire him again"

"Four-day job, exceptional craftsmanship, attention to detail. Vince works on one job at a time, as opposed to others in the business who work on multiple projects. Mark (plumbing) has worked with Vince for 20 years. Andy (assistant) has worked with him for two years. There are no subs. And honestly, there is no substitution for work done right."

"Called Nino's Tile after deciding I was going to replace my bathroom floor. My mother in law got a beautiful kitchen floor job done from them so she highly recommended them to me. I was not disappointed. They were prompt, professional and the attention to detail was outstanding. They truly are masters of their craft. They went over everything with me from picking the right kind of tile to which grout and color is best in the room. There were quite a few difficult angles and they made everything so clean and symmetrical. I knew replacing the flooring would make the room look better, but it came out even better than I expected. Would definitely recommend and will call Nino's when its time to replace other flooring!"

"The communication leading up to the appointment was great, they texted and used the Angie's list messaging as necessary. They checked in and confirmed date/time before the appointment. Day of the tech was on time, very polite and professional and did a great job. No seams visible, looks fantastic."

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."