Get matched with top grout: replace or repairers in Clay, NY

"Tom at Custom Tile Solutions did a stellar job on the floor tile for my mother-in-law's walkout basement. Before we contacted Tom, we were in a terrible mess where a previous contractor had installed uneven tile with messy grout...not only did the other contractor's work look horrible, but the tile was sticking up so high in some places that it was a tripping hazard. Needless to say, we fired the other contractor! After we found Tom, he met with us quickly and helped us with a game plan for the best way to correct the situation (which in this case was to remove the existing tile and apply a self-leveling concrete before starting with the new tile). He was transparent and honest about the process right from the start all the way through the project's completion. And we are more than happy with the quality of his workmanship and the look of the finished installation. Also important, both Tom and his assisting crew member were clean, professional, and hard-working. If there's anything we've learned from the experience, it is that it is more than worth it to use a specialized professional for tile installation...and Tom is the cream of the crop!"

Empire Tiles Syracuse is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 19 years of experience serving Syracuse, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

"F.A.S.T. Property Services did a complete master bath remodeling project for us. At our first interview, Matthew Smith fully explained everything to us using terms we could easily understand. We asked Matthew many questions which he patiently and pleasantly answered. He even gave us helpful suggestions as to how the project could be improved-things we never even considered. This gave us confidence that Matthew was an experienced contractor who had done many projects like ours enough times to foresee and prevent the usual problems that customers can run into. As promised, he got back to us promptly with a quote. He was willing to work with us as to a starting date that was mutually agreeable. He told us up front what his payment terms were which we found to be reasonable. Matthew and employee Stephen started the project on time. Ever respectful for our home, they set up tarps every A.M. and kept dust to a minimum. They cleaned up every day, removing the tarps before they left. During the project, they were open to any questions we had, and they patiently answered all our questions to our satisfaction. As Matthew Smith said to us countless times, “We want you to be happy with the results.” One of our concerns was the removal of our Jacuzzi tub. Some contractors that we interviewed told us that our Jacuzzi had to be cut up and removed in pieces, creating extra dust, increased costs, and possibly increasing the risk of damages to our home. Matthew and Stephen removed the Jacuzzi in one piece without any damage or inconvenience to us. The walk-in shower that they installed to replace the Jacuzzi tub came out just as we were told. Matthew Smith’s tile work was phenomenal. We told him his tile work was artistic! You could tell he took the time to make everything just perfect, a sign of a quality contractor. Matthew and Stephen kept us informed every step of the way and we felt like this was a partnership. On a scale of 1-10, we would give them a 12! We were very pleased with the results and we would not hesitate to hire Matthew and Stephen for future projects. They both were honest and courteous, pleasant, careful, respectful and did an incredible job. What more could you ask for in a contractor?"

"My cabinets look like i have a brand new kitchen very professional and very detail oriented. They did a great job I am very happy with the way they came out and at a great price."

"Josh did a great job installing luxury vinyl tile throughout our kitchen bathroom and hallway. He was a perfectionist. Taking whatever time was necessary to make each joint just right. Of course, he had all of the necessary saws, tools and special equipment needed to do an exceptionable job. Josh was knowledgeable about installing floors and came with previous experience. I highly recommend Josh and look forward to hiring him again, myself."

"The crew at Shuster’s flooring did an amazing job and they were very quick and professional. Their prices are also very reasonable. Overall very happy with their work"

"Nick was a pleasure to work with. Prompt, honest, affordable and did high quality work. I needed to repair the area around my chimney and a couple other small items. He was fast, efficient and cleaned up after himself. I would definitely hire him again."

"Their work and service was spectacular, excellent mechanic, and the nicest guy to work with, he really knows his craft, my daughter had him remodelled her bathroom as well. And very neat, cleans up after every workday."

"I recently had the pleasure of hiring an outstanding roofing contractor for a much-needed roof replacement, and I couldn't be more thrilled with the results. From start to finish, their professionalism, efficiency, and craftsmanship were truly commendable. Without a doubt, this contractor has earned a perfect 10/10 rating in my book. Right from the initial consultation, they demonstrated a deep understanding of their craft. They carefully inspected my roof, listened attentively to my concerns, and provided honest and transparent recommendations. Their expertise and knowledge instilled a sense of trust and confidence in me, making the decision to hire them an easy one. When it came to the actual work, this contractor exceeded all expectations. They arrived promptly, equipped with a skilled and dedicated team. The level of organization and coordination they displayed was impressive. They wasted no time in setting up, ensuring minimal disruption to my daily routine. What truly amazed me was their incredible speed and efficiency. Despite the complexity of the project, they managed to complete the entire roof replacement in just a single day. This quick turnaround time not only showcased their expertise but also minimized any inconvenience for me and my family."

"Done in a timely matter with excellent quality work."