Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Clayton, OH

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"

"The owner of the company, Ryan installed luxury vinyl plank on the first floor of my two story home. The space is quite large but Ryan completed the job promptly and did an excellent job installing the flooring. He also installed quarter round which looks fantastic with the flooring. I will definitely use Prime flooring again for future flooring needs!"

"Our bathtub was leaking and the floor was dipping. John the representative was wonderful to work with. In 2 weeks Matt the installer came out and removed our cast iron tub. He repaired the plumbing, put in a new subfloor and installed a walk in shower. He was a hard worker and answered any questions we had. Our bathroom looks beautiful! We are very happy. And there is a lifetime warranty!"

"Tim and his crew were a delight. He and his team repaired my wood floor and baseboards, a job that took extreme craftsmanship because the materials in my older home are no longer available. They came up with a solution and the finished job looked as if it was the original decor. Would I hire Tim and his crew again? You bet! I’m sending him a punch list of repairs with the reassurance that the job will be done with care and excellence. Thank you!"

"I really love their work, my floor look like new"

"Kevin’s team installed LVP in our first level. He fit us in really quickly to work with our renovation schedule. The team was professional and the work looks great. We would definitely recommend."

"Great guy! Came in and remodeled my bathroom, great communication and quality! Thank you guys"

"Floor looks great great job."

"They were the only ones that provided a detailed description of the materials and work to be done. A lot of contractors in Rochester are very loose with invoices and contracts…"

"I hired Drew to paint and replace the trim in my living room. He responded quickly to my request for a quote and was very friendly and professional. Unfortunately, the quality of the work did not meet my expectations. After he painted there were several areas where it had not been sanded down enough so the patching showed through the paint. In addition, when he sanded he did not cover anything so there was dust all over my living room, kitchen and dining room. He did vacuum but it did not get up everything and so I had to mop several times and had to wipe down furniture, counters and appliances. Lastly, I had to pay extra to have someone come and haul away all of the old trim. I assumed it would be part of the job. In fairness, it was not in the quote but I felt like that should have been made clear. Drew is a really nice guy, seems like he is just starting out because he did not have all of the tools he needed. Again, a really nice guy, he worked hard, it just was not the result I was expecting. And now I am paying someone else to do the job over again."