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"The installers did a great job. They overcame some problems that were left by the original installer. Once done, they cleaned up the area nicely."

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"The work done was high-quality and finished quickly. When I initially spoke with Tom to make the appointment he was willing and able to come out that weekend, but due to my own scheduling conflicts we made the appointment for the following Saturday. He called the night before to confirm when he'd arrive and he showed up exactly when he said he would. I was impressed with the speed with which he and his partner finished the job and the quality of the new surface. It looks great! He also answered my questions very honestly and left me with an info sheet on how to take care of the new surface. I would highly recommend Tom's services. He is a courteous and efficient businessman."

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"Cleaned carpet which was soiled by my movers.  He was prompt and did a very thorough job.  I was happy with the result and would use them again. 
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"We originally did a report on this company when the work was performed. We rated this company all A's. About 6 months after the install, we noticed that a tile was cracked but we did not do anything about it. A year after the install, we called Tip Top Tile back to the house because we notice there were about 10 tiles cracked. He came to the house and very quickly indicated that it was not an installation problem that it was a problem with our tiles. He indicated that they were poor quality. He also stated that there was nothing more he could do. Bob never informed us when he was installing the tiles that they were of poor quality. Actually, he said they were average quality. If he would have indicated that they were poor quality, I would have purchased new tiles. Bob also never made us sign anything indicating that the tiles were poor quality and that he was not responsible if there was a problem down the road. Here we are three and a half years later and approximately 30 - 40 percent of our tiles are cracked.There are jagged edges and we have cut ourselves while cleaning the floor. It is very dangerous and the floor has to be replaced. We contacted other installers and each installer indicated Bob did a poor job because he did not put thin set down before he put the cement board down. Bob cut corners and we are now paying for it. The floor is still shifting due to the heating and cooling and the tiles are cracking. Average price to have my floor ripped up and a new floor installed is approximately 8,000 to 10,000. We contacted an attorney and discussed the case with him. The attorney agreed that corners were cut and that it was the fault of the installer. The only problem is that we only had two years to seek legal action and we were to late. If you use Tip Top Tile, please beware. We will not use him again."

"Completed the work well. The wallpaper removal took longer than expected but overall a very nice job.
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"I was a little concerned about things going smoothly. I had emailed the project manager my list with photos, as I need to get some questions answered in advance of the visit. I had to make a few calls to get answers. But I figured if I could get the high priority items done it would still be worth it, especially for the price (an Angie's List special deal - 8 hours for $299). Colin arrived on time and diligently worked through the list. He was personable, answered questions and offered advice. Some of the things he did: planed 3 sticky doors, repaired a steel door where the layers were separating, repaired a gate opening and changed out the hardware, installed a light fixture, changed a lawn mower blade, replaced weatherstripping on garage door, re-caulked two sinks, installed a wall coat rack, several hooks and a towel bar and replaced blinds."

"Quick Summary:
Mr. Siders did what he said he was going to do.  He did it on time and within the budget that he proposed.  He communicated well during the entire process.  The finished product worked without fault and looked great.  Absolute Kitchens and Baths has my unqualified recommendation.
Details:
Mr. Siders came on site and provided an estimate for the work to be done (remove old cast iron bath tub and convert to a walk-in shower for a first floor bath) within one week of being contacted about the work.  He arranged a mutually convenient time in the early evening.  He brought a number of catalogs with him as well as photos of his past work.  He thoroughly explained what he would do (in detail including the type of drywall he would use, how it would be taped, primed and finished).  The plumbing in the house was all copper and he explained that he would replace the copper from the shut-off valves in the basement (and install new  shut-off valves) up to the bathroom.  He also explained that he would replace the exterior wall insulation (which was blown-in) with new insulation and a vapor barrier. 
We received a in initial written estimate within the week.  The family discussed various options (styles of glass, types of fixtures, colors, etc).  We wanted a slightly different combination of accessories from what we originally discussed.  Mr. Siders went back to the manufacturer and verified which options were available and compatible with each other.  I usually emailed Mr. Siders and he normally responded by calling me the next day (even on the weekends).  He was able to get the style of glass for the shower doors desired by my mother.  We added grab bars and a hand shower to the original estimate.  Once we confirmed the details, he had a written estimate emailed back to me within a day.  His proposal included good quality Delta plumbing fixtures (not some of the cheaper products found in the big box stores).  The prices he charged for the additional fixtures that
we requested were inline with the best prices that I could find for the parts online. 
Mr. Siders was booked for two months our when we signed the proposal but he started within a few days of the original estimated starting time.  His original estimate was for three full days of work and then several partial days for the finish work as he had to wait for plaster/mud primer to dry.  His estimate was again very accurate and allowed my mother to plan around the
renovation activities.  When the work began, he took precautions against damaging the floor by putting down floor protecting boards.  He cleaned up after himself each day and a more thorough cleanup once the project was completed. 
As with any renovation in an older home, one runs into unexpected issues. This project was no different.  Mr. Siders dealt with each issue as it arose.  One issue was that the new shower had a much larger drain which was unfortunately located in such a way that it ran into one of the floor joists.  He contacted a local plumbing supply and got an offset floor drain to remedy the problem.  When it came time to put the finishing coat of paint on, it became apparent that even with the same color paint that matching the colors between the new and old paint would be an issue.  To make it look right, he washed all the walls in the bathroom and then primed and painted the entire room.  The final paint was to be provided by us (it was custom color that my mother wanted from Sherwin Williams).  Mr. Siders again worked with my mother so that she could wait a day to purchase the paint when it was on sale.  Mr. Siders did not charge (nor even discuss additional charges) for these issues or services.  It is apparent that he takes pride in making his jobs turn out right and look professionally done.
The bottom line is that Mr. Siders did what he said he was going to do.  He did it on time and within the budget in his proposal.  He communicated well during the entire process.  I never waited more than 24 hours (including weekends) to get my questions answered.  He explained to my mother what was going on each day during the construction.  He protected the house from damage during construction and cleaned up after himself.  The finished product worked without fault (no leaks) and looked like it had always been installed (rather than a new installation) to the point that my mother said that the bathroom hadn't looked as good since it was brand new (more than fifty years ago). 


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"My wife and I highly recommend Northeast Ohio Renovations! The results exceeded our expectations. They removed old aluminum siding and installed new vinyl siding, 3 pairs of shutters, 2 mantles, 3 entry doors, gutters, and downspouts. We received several estimates and chose Northeast Ohio Renovations based on their price and reputation. We signed a contract in July 2017. They began working on the siding in April 2018, which was a long wait, but the reason being that they only have one crew and many clients. Their work speaks for itself and it was worth the wait. The crew was wonderful! They were considerate, tidy, helpful, and asked questions when in doubt. They went above and beyond. Dan even offered to mount my new wireless doorbells. I can't say enough about this crew. A few weeks after the installation, I noticed one of the gutters was leaking. The owner, Bob, came out to take look and found that it was due to an issue with our roof. Even though it was totally unrelated to their work, he still came back later to caulk the gap and fix the leak. We are very happy with the job and are still getting compliments 3 months later! We will not hesitate to hire them for any other work we need done in the future! Thank you!"