Get matched with top grout: replace or repairers in Cleveland, TX

"The tile and grout cleaning and sealing was top shelf ! It was a tough job bc the tile and grout had a lot of built-up wax. The beauty of the natural tile was restored ,and I was one happy customer !"

"Very efficient and great job. Replaced a section of my entry that was wood with tile. Did a nice job with the edging between the tile and wood. Also replaced the tile floor in my master BR shower. Very satisfied with both jobs. Thanks,"

"This is an excellent store and service provider.  The selection was great and the price was even better.  I thought it would be more expensive to replace my laminate flooring that was destroyed in the April flooding but the tile was the same price and looks even better.  I was extremely happy with the immediate installation.  Outstanding all the way around!
"

We are a locally owned and operated company that values honesty and integrity, and treats your home as if it were our own. We offer a variety of services that are customization to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!\n

"I hired Matt for drywall/ceiling repair and painting. He and his crew are very professional and price was fair. He was also very accommodating with my ever changing schedule. I would hire him again and definitely recommend him."

"The job went really well. Start on the first day was late do to some car trouble with technician, but he still got the job done on time. Xavier also helped me change the grout color from my original choice, and I love the look. It changed the overall look of the house I just bought."

"We were referred to Carpet Connection in July of 2019, after we flooded in May and had to rebuild our whole downstairs. We had removed old tile from downstairs, but we were unable to remove everything. We needed the floors to be floated, and we needed to pick out new floors. Steve was very helpful when we met him. He recommended luxury vinyl planks. He gave us a great quote, and they were installed a few weeks later. The guys that came out for the installation did a dynamite job. They were done in two days, and even helped us move some heavy furniture out of their way. On September 19, 2019 we flooded again. This time we took in 20 inches of water. The water was in the house for about 6 hours. When the water receded, we could tell our floor had held up to being submerged under water for several hours. Steve told us this was the best floor to get, and after this, we definitely agree. We recommend Carpet Connection, and luxury vinyl planks. Luxury vinyl planks are worth the investment. :)"

"Tony did a great job re-grouting our problem shower. He showed up on time, was professional and friendly. I would definitely call on him again. Thanks Tony!"

"We received three bids for the job. ProWorks was more expensive than the other two, but their bid included things the other bids did not, which is why we chose them. First, the existing prefinished hardwood had been installed without removing the baseboards, and instead a strip of shoe molding had been attached over the floor to cover any gaps. It was really ugly and looked unprofessional. ProWorks was the only company that offered to remove the baseboards to see how bad the gaps might be and if possible replace the baseboards with a thicker baseboard to cover any gaps; the other companies said I was stuck with the shoe molding (I've attached pics to better explain this issue, since it was basically the deciding one for us). Second, ProWorks promised a time to completion that was shorter than the others by several days. Since the work was encompassing the entire first floor of our house, including the kitchen, less time out of commission, even by only two or three days, was a big bonus, especially as it meant the work would encroach on only one weekend rather than two. Third, ProWorks was the only company that included in their bid the cost and scheduling of movers to move our furniture into the garage to get it out of the way, and to move it back after the job. This was a real convenience not to have to coordinate this ourselves. Jose and his team did the installation and the sanding/refinishing (September 2015). They did the job in the time allotted, there was not too much mess, and we stayed in the house for the duration except for one night, when Jose recommended being in a hotel because of the fumes from the finish and also because the floor needed not to be stepped on in any way for a period of several hours. The new floors are gorgeous and we love them. There were a couple of issues, and this is where ProWorks really shined. The first was immediate, when I observed that the posts from the stair banister had been put back a sort of ugly way after the replacing of the treads. New banisters were not part of the scope of work, but when I mentioned that the connection to the stair was clumsy--more than it had been before, Anthony (who is their jobsite supervisor) came out to check it out and agreed with me. ProWorks sent a stairs team out to fix the issue within a day or two. The second issue took longer to come up. The existing floor had been done in prefinished hardwood, which meant the boards had a "microbevel" on the edges to make for easier installation. This meant that it needed to be sanded for refinishing more deeply than a regular hardwood floor to get past the microbevel. The first team did not sand it quite deeply enough, so that there were still wide cracks between the boards, which they filled in with filler. Within a couple of week, the filler started to come up out the floor, especially in the kitchen, where the floor gets walked on a lot. This left the large cracks in the floor exposed, not to mention the shards of filler constantly scattered all over the floor. I discussed the problem with ProWorks, and they agreed to have someone come back and resand and finish the preexisting floor to take care of the microbevel and the filler issue. They asked me if it could wait until January (2016) when they would be less busy, and I agreed. They arranged for the work to happen over the three-day weekend when we were planning to be out of the house anyway. Again, they arranged to have movers come and move the relevant furniture (including fridge and stove) into the garage before and back after the job. I believe the second team was led by Daniel, who kept in touch with me throughout by phone since we were out of town. ProWorks did not charge us anything for the corrections. A couple notes on communication: Jennifer does all the coordinating, and I found that phone is better than email to reach her. Anthony can be a bit of a pill--I kind of felt he considered it his job to keep my expectations realistic. For example, we had had the bid done by Matt, including the conversations about the baseboards, and in the midst of the job, Anthony tried to convince me that trying to replace the baseboards was not feasible, but when I insisted, he agreed and made sure it got done well. So, basically, he just wants to make sure you really want what you want, but in the end, he wants to make sure you get it, too. This worked for me, as I appreciated the pushback to know what really was doable and what wasn't, but also appreciated that once it was decided, it stayed decided and I didn't have to have that discussion again. The two team leaders, Jose and Daniel, were great and made sure I always knew where they were in the process. We've now lived on the floor for a year and we love it. Jobs this big rarely go perfectly, and I was very happy with the way ProWorks handled the problems. At no time did I feel like I was dealing with a faceless company who didn't care about my job once they had my money. I have recommended them to others, including people who have admired our floors without even knowing that it was work we had done."

"Once cleaned, a sealer was applied to the tile and grout. The floors looked like new! I was very satisfied with the work - the company showed up early, got right to work, and were done before I knew it. Unlike some vendors I have had in my home, there was no cell phone ringing, nor was there texting while the work was going on! I will definitely keep BTECC in mind when it is time for new carpet or to have carpets stretched!"