
Bath Fitter of Orlando
Bath Fitter of Orlando
Bath Fitter offers top-quality, customized bathroom renovation products and service and can complete the entire installation in one day! We provide more than just bathtub liners and bath surrounds. With more than 25 years of experience, we tailor each acrylic bathtub and shower to fit your specific bathroom. We also have a wide range of accessories including shower doors to complete your bathroom design. You get a comprehensive solution that goes beyond quick bathtub resurfacing fixes. Because measurements are taken in advance, and manufacturing is completed at our facility, we are able to install the entire one-piece seamless shower or bathtub enclosure in just one day without compromising on quality and you'll get a lifetime warranty, too. Explore our bath remodeling, shower remodeling and tub-to-shower conversion services and see why a Bath Fitter bathroom makes all the difference.
"Buyer beware! Terrible customer service and negligent technicians. Bath Fitters Orlando installed our tub and the overflow drain leaked shortly after install. The leak damaged my air handler control box/ wiring (located one floor below the tub) and cost me over $600 to have an electrician fix. I called service who sent the original installer who claimed to fix the problem. I discovered that actually, he just plugged the overflow drain with caulking. Contacted service again who said â another service call would be $200. I protested and received a call from someone in upper management a day latter. In that conversation I had, with someone in NY, who told me four times in 20 a minute conversation â they were in business to make money, not lose money on service calls. When the leak was (obviously) not fixed, another serviceman was sent out. After cutting a hole in a closet wall and one failed attempt, he was able to properly connect the drain pipe correctly and removed the caulking from the overflow. The customer service has been appalling. Bath Fitter has been unresponsive - no callbacks and straight to voicemail. It is been beyond frustrating because if the tub had been installed correctly, I would not need any service. This posting was sent to Bath Fitters a week before posting and no response tells you the level of service and warranty. I have video, photos and witnesses, so I will be going to small claims court as after many attempts to handle this outside of court, they have shown no interest in doing the right thing to correct their mistake. I will also be contacting the Better Business Bureau in an effort to protect the public."
Edward A on April 2024
Bath Fitter offers top-quality, customized bathroom renovation products and service and can complete the entire installation in one day! We provide more than just bathtub liners and bath surrounds. With more than 25 years of experience, we tailor each acrylic bathtub and shower to fit your specific bathroom. We also have a wide range of accessories including shower doors to complete your bathroom design. You get a comprehensive solution that goes beyond quick bathtub resurfacing fixes. Because measurements are taken in advance, and manufacturing is completed at our facility, we are able to install the entire one-piece seamless shower or bathtub enclosure in just one day without compromising on quality and you'll get a lifetime warranty, too. Explore our bath remodeling, shower remodeling and tub-to-shower conversion services and see why a Bath Fitter bathroom makes all the difference.
"Buyer beware! Terrible customer service and negligent technicians. Bath Fitters Orlando installed our tub and the overflow drain leaked shortly after install. The leak damaged my air handler control box/ wiring (located one floor below the tub) and cost me over $600 to have an electrician fix. I called service who sent the original installer who claimed to fix the problem. I discovered that actually, he just plugged the overflow drain with caulking. Contacted service again who said â another service call would be $200. I protested and received a call from someone in upper management a day latter. In that conversation I had, with someone in NY, who told me four times in 20 a minute conversation â they were in business to make money, not lose money on service calls. When the leak was (obviously) not fixed, another serviceman was sent out. After cutting a hole in a closet wall and one failed attempt, he was able to properly connect the drain pipe correctly and removed the caulking from the overflow. The customer service has been appalling. Bath Fitter has been unresponsive - no callbacks and straight to voicemail. It is been beyond frustrating because if the tub had been installed correctly, I would not need any service. This posting was sent to Bath Fitters a week before posting and no response tells you the level of service and warranty. I have video, photos and witnesses, so I will be going to small claims court as after many attempts to handle this outside of court, they have shown no interest in doing the right thing to correct their mistake. I will also be contacting the Better Business Bureau in an effort to protect the public."
Edward A on April 2024