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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"They installed a pump on it just the way that I asked them to do it. They came when they said they were coming. They were fast. They came out to give me an estimate and it was exactly accurate for sure. They were fast and it works great. They cleaned up and got everything back the way that it was and they did a very good job. They were also very polite."

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"I was very happy with the work performed by representative Labon Couch. The work performed was to reinstall a brand new gasket on an upright LG washer thank you. Highly recommend."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"Although the technicians are very nice. As a company Ragsdale has failed us miserably. We spent about 18K to have our whole system upgraded and new insulation in the attic. We followed the recommendation of their sales person to the letter. He ASSURED us that in spending all that money we would not have any more issues cooling our home. Immediately there were more issues. The A/C unit they installed outside dies in 3 days. It was a lemon I guess. And when they went to replace that they also saw that the sales person didn’t notice that the circuit breaker was not the right one to handle the new unit. They had recommended we add new intakes in two rooms so we had done that as well. Like I said we did everything he told us we needed to do to solve any cooling issues. Still two rooms don’t cool well, my office and our master bedroom. We have reached out a few times and they send someone to look. Every time they have different recommendations from a second unit to another thermostat, tinting the windows, keep the blinds closed etc. I have tinted the windows and we keep the blinds closed, but another unit or another thermostat are just not things we can afford to pay for out of pocket. Two times I was told a supervisor would reach out to us but they never did. The guy today, again he was very nice. Said we should buy wireless sensors to connect to our thermostat so it knows to keep cooling. That’s another $100 out of our pocket. He said there should be a second cooling vent in our master bedroom as well. Yet another thing they didn’t recommend when we bought this system that we were assured would be more than enough to cool our home. All these things we would have considered and/or done if we were told they were needed when we spent the money. But the I think commissioned sales person didn’t really know what he was doing now. He was just looking to make a sale and didn’t care wether it actually fixed the issue or not, he got paid either way. Again today I try to call and speak to someone before I left this review. I sat on home for 5-10 min with the recording telling me my place in line and to hold to speak to someone. Just to get the general voicemail to leave a message. We are stuck with them now, they do the warranty work so they do the yearly maintenance to keep the warranty. But I would NOT recommend til his company to anyone right now. They have completely failed us and taken our money without actually doing what their sales person assured us would happen. Very disappointed avoid them for your own good"

"Amazing ! In a month , we are back up and running and loving our new space"

"I contacted Thomas Built to see if they could construct a fireplace mantle and surround for us. Terry came out did some measuring and gave us a quote. We worked on fine tuning things and waited until they had a break in their major projects. Terry returned for final measurements after we had granite tiles laid. The fireplace was built and delivered within three days. My husband stained it and installed it to save on the cost. Couldn't be happier with the final project. It does take some flexibility to work with Thomas Built when a project is this small, but it's well worth it."

"They did fine"