Get matched with top toxicity and mold removers in Congers, NY

"I was lucky to come across this company on home advisor, Michael, Devon, and Shane exceeded my expectations. They were quick and professional. These guys treated mold and replaced the insulation in my new home, and went as far as removing all of the junk left by the previous owners. My crawl space looks like a completely different home within the week it took them to complete the job. I couldn't have asked for a better job, and I intend to mention them whenever I hear someone in need of work!"

"After calling in a panic with a foot of water in my basement, the owner and his staff came ASAP and vacuumed up the water, calmed us down, removed all the valuables like furniture, rugs and memorabilia to a safer place. They left dryers and fans in place 24 hours to prevent more damage from developing such as mold. They helped me maneuver my way through the insurance maze. My family and I were very grateful for the professionalism and compassion that was shown at such a stressful time."

"They were excellent. They did the job for my client efficiently, fast and in a timely manner. They were good guys. They discussed the issue. I really appreciate"

"they were responsive. they dealt directly with my insurance company. and they provided good repairs in a timely manner. <br />"

"It went great! My parents had a couple of leaks in their house in an upstairs bathroom and mold developed in the basement. Apparently in NY, if there is mold in your house, you must get a NY State licensed mold assessor to determine everywhere that mold is or could be. We got John Skelly’s name from a mold remediation company. John talked to me and explained what things we could and could not do, and what we did and didn’t have to do. He gave us multiple financial options. His fees were very reasonable. It turned out he also is licensed to assess for asbestos and since my parents’ house was built in 1968, we asked him to also check for asbestos. When he got to the house, he looked everything over well and also took air samples which were sent to a lab. He took special pictures showing where there was moisture. Throughout the entire process, he talked to me on the phone as well as by text and email, constantly keeping me apprised of all that was happening. After he was done, he sent me an email with a letter explaining everything to me-and to the mold remediator we hired-that included what they needed to do and where. It was a detailed letter with an incredible amount of data referring to moisture content, types of mold, and possible reactions to living with mold, among other things. He had a lot of technical equipment. He took multiple pictures showing where the mold and water damage was and included these in his report. Many of these photos were taken with special cameras and equipment. He even cited an incredible array of research and information if we or the remediators or anyone else wanted more information or knowledge. I forwarded the email to the remediators and they got to work. At the remediator's suggestion we had John come back again to “clear” the work they did, when they were almost done. He looked everything over well and took more air samples which he again sent to a lab. He told the remediators to do a few minor additional things but said they were primarily done. He did great work and was very thorough. For example at one point the mold remediators told him they had detected moisture content in one place a week before John came to the house even though he did not detect any there a week later. Rather than leaving that out of his report, he went back to the house and took a moisture reading again, and then included that information-citing the photos they took showing the moisture readings the remediators got-when they had been there. John is obviously smart and clearly knows what he is doing. When he wrote what the remediators needed to do, he wrote out quite an elaborate plan for them including the precautions they should take and what equipment they should use and where. While I’m pretty certain that many remediators know most of what he discussed, I’m fairly certain it was still very useful for them to know his recommendations since he is licensed to evaluate if and where mold is and how to best deal with it. It was also useful to me to know the extent of the work that was needed as well as the precautions the remediators needed to take to keep my elderly parents safe during the process. It was also impressive that he had all of that knowledge. In addition to everything else mentioned, John was also very supportive and was extremely helpful. When he learned from the remediators that my parents had a leak that hadn’t been able to be seen before the sheetrock on the walls and ceilings were down, he got out a ladder and looked at the leak carefully, even though it was way up in the ceiling in their basement. He had my Mom flush the toilet and took video of where the water was leaking so that we could show it to the plumber we next hired, as well as to the insurance company to demonstrate where the leak was and that it couldn’t be seen until the drywall was down from the walls and ceilings. He told us with this new information that he believed there was a leak in some part of the toilet and that this is clearly causing a leak and is likely what caused most or all of the mold. He really went above and beyond for us. He didn’t need to have done any of what I just mentioned above. In the end he wrote up another report talking about the remediators and the leaks. He also wrote it so that we could show the insurance company and let them know what was going on. Between John and the mold remediators my parents and I ended up having what could have been a very dragged-out, annoying, costly situation, be something that was as painless as possible and was even quite interesting and informative. As I said above, John really went above and beyond for us. He didn’t need to do some of the things he did. You cannot go wrong if you hire him to assess mold or asbestos or anything else he is licensed to evaluate, in your home. I very highly recommend John Skelly."

"I had a tenant who believed had mold in their apartment. I called Apex and David was helpful right from the start. He did everything he could to win the trust of the tenant. He was as thorough as possible in his testing and provided first-class service. It turns out in we did not have mold and he provided all appropriate documentation. David is a true professional every step of the way. He was responsive to my needs and answered my phone calls and texts in a timely manner. I would use him again in a heartbeat."

"Their assessment was just what the mold removing company need to plan their work."

"Everything went exceptionally well!! I was so nervous and afraid with what was going on in my home. Mr. Dominick Defendis came to my rescue and made me feel at ease Instantly!! He was very Knowledgeable and very Thorough!! I would and will and have been recommending Mr.Defendis to Everyone! If your looking for Mold Remediation Services This Company is Who you should call."

"After Healthy Homes did such a great job on my rental apartment, decided to see if they could help me with the cigarette smell in my car. Was sold a small handheld fog machine and some Un-Odor product. Fogged the entire interior of my vehicle, sprayed the product on all surfaces. After washing the windows with Windex and wiping everything down with a dry towel, the car was free from odor and looked and smelled clean and fresh! Fantastic Products!!!"

"We had a leaky dishwasher that had affected the adjacent floor, cabinets and basement ceiling. We called them and they were very responsive. An employee contacted me within a few hours of talking to the company and we made an appointment for them to come in and assess the damage. He showed up on time, and walked us through what he noticed and was very patient with all of our questions. Unfortunately, this was the first time we were dealing with this kind of problem, so we were very ignorant of the process. After the walkthrough, we contacted the insurance and they told us to wait until an adjuster assessed the damage. We were always in contact with the company through text. The beginning process was slow, since we had to wait for our insurance to contact us and schedule their own walkthrough. Finally, we were able to start the mitigation process about a week after initially contacting the company. At this point we had more knowledge and information on the process and actual water damage. Work stated on a Friday. The project manager (PM) and a worker arrived on time and got to work immediately. When the work was discussed at first (the previous week) removing all of the lower cabinets and most of the kitchen floor was a “worst case scenario” level of mitigation, which would have created a cascade of other repairs, replacements and issues. Yet, this seemed to be the initial plan which I overheard as the two of them discussed their plan of action. When I asked about it, he told me what they planned to do. We were able to greatly minimize the plan, and had the sink, adjacent floor, cabinet toe kicks and an area of about 5x5 basement ceiling removed. They didn’t find any mold issue, and what they thought was mold they removed and took away. About 2 hours into the work, the PM left and never came back. At about 3pm, the work was finished and they left us with the dehumidifier and air purifier running, but no return date. By Saturday afternoon, I had texted the PM to ask when they would be back and it took a few hours to hear back from him. Finally getting an answer telling us he will be back Monday and would call me with a time. We never heard back. Monday morning, I contacted him again since we had no idea what time he would return, and this is when we started to change our opinion on the company. The PM arrived to remove the drying equipment, but seemed a little rushed. We had questions regarding the necessary repairs, for example what material would be necessary, what materials do they provide if any, when would things get started etc, and the PM wasn't as helpful as he was at the beginning. Before leaving, he mentioned he would let me know when someone would be stopping by to reinstall the kitchen sink, and mentioned he would be quoting for the other repairs. Never heard from him again. We were surprised to have someone ring the doorbell Tuesday morning, because at no point in time did anyone let us know when they would be arriving. Luckily it was the person who was going to reinstall the kitchen sink. Tuesday afternoon I reached out to the PM asking if he had any updates, but nothing again. I called on Wednesday afternoon, and got the voicemail. Finally received a reply in the late afternoon, letting us know someone would be contacting us about the floors. The PM mentioned he had been very busy over the weekend when he stopped by Monday, and he also mentioned they had been very busy on Wednesday. I get it, emergencies happen and big projects may take precedent over smaller ones. But, as a paying costumer this isn’t how things should work. If the mitigation/restoration project was too small and not worth your business, please be upfront about it. We shouldn’t have to wait in line or be kept in the background, once the process started, a clear timeline should have been presented, or at the very least let me know we would be waiting after other projects, that way we can decide what to do on our end. The lines of communication definitely degraded as time and work progressed. One of the reasons we chose to hire this company was because they are able to start and finish the entire process, from addressing the water damage to all repairs needed. If we had known this would be where things would lead, we would have hired a separate mitigation company and had a contractor lined up. That way things could have been taken care of as soon as possible. Almost a week after work started, we have to start researching contractors when we should have had a plan of action for the repairs. Definitely disappointed."