Get matched with top faucets, fixtures and pipes repair or replacers in Cookeville, TN

"They were prompt. As issues were identified we were kept informed of costs and given the option to move forward with the repair or not. They explained everything that needed to be fixed and did not wait until the repair was completed. I would hire Mr. Roto again."

"Jeff is a great guy! Very honest and loves to serve other people! no behind-the-scenes cost everything was upfront! Tech was very kind and put protection over his shoes when he came inside. We felt like he was treating our home just like it was his own. Let Crest serve you and you won?t regret it!"

"I ordered the shower kit from Lowes and it was delivered in a timely manner. However when we opened the box we found that everything was there except the side walls! How can it be a kit if it doesn't have walls? I called the manufacturer and discovered that the problem was with them and their advertising and not with Lowes who were as perplexed as I was. Anthony and his brother loaded the kit in their truck an we went to Lowes where I got refunded the full amount. Anthony then worked with the plumbing department where we got a kit from a different manufacturer which had all the parts and TriStar got it installed just fine. I would call this going above and beyond for the client."

"Got here and got it fixed with no problems priced well and great manners"

"Extremely fast service! The lady who called to schedule and then again to confirm arrival time was friendly and professional. The technician, Bobby, was friendly, no pressure, and effective. Fixed my problems efficiently and the cost was reasonable. Thank you!"

"The issue was a damaged cleanout that had been buried in the yard. They did an excellent job of getting everything dug up and replaced."

"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"They were courteous and respectful of my mother who had just gotten out of the hospital. They made suggestions for grab bars. They always showed up on time and they were neat! Big deal when you have a sick person in the house! I'd hire them again.


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"This was our fourth or fifth time using Pines Plumbing. They do a great job every time. They solved our problem after we made several attempts to handle the situation ourselves."

"First, I tried calling Angie’s list several times on phone to complain. I was just transferred from one person to another person. Finally I tried a different number and got a person who sent this link. Tried doing this back in June and by the time I finished writing it all, the computer acted weird and all info I put in was lost, not saved. Maybe that was on your end. At any rate, I’m going to make it shorter this time and get this legitimate complaint to your company once and for all. I previously/originally hired John (JRC HOME IMPROVEMENTS JHI) last November. All went good on that. Contacted him again early part of May to hang shelves, towel bars, curtain rod, couple pictures. Also told him wanted new weatherstripping around kitchen door, coming from garage. Basically the guy talks A LOT. When I showed him door, he then proceeded to tell me how it was messed up, blah, blah, blah from previous people. I CLEARLY EXPLAINED TO HIM that I was only renting this house. He showed me a small area on door that he said he could fix. I agreed to it because I thought it would be just that - a small fix. He got everything hung Monday. Came back next day (7th) to do the door. I left kitchen area, so I did not see that he had taken the entire door frame off. There was a lot of saw noise and when I came out to look, I saw he had entire door frame off. I did not say anything and I should have. He didn’t get there til almost 1:00, then left to get his son and didn’t return til almost 3:30-4:00. I was getting very upset by then. He finally got most of it done by almost 7. But it wasn’t all done as he said he had to come back and do small touch up paint. He had charged me $250 from day before. Which I paid in cash. He wanted $484.41 for this door. I think $219.41 is for supplies he bought to fix this door. I gave him another $200 in cash and put $284.41 on a card. I WAS SO UPSET, I JUST WANTED HIM GONE. The weekend went by & I finally called him Tuesday or Wednesday for him to come do touch up paint. I confronted him with it after he finished that up and basically said, this work was overpriced and I told you I only wanted some new weatherstripping and I come out here and you’re doing who knows what with this door….he said well I agreed to it and said he wasn’t giving me $200 back (I told him I thought he should give me back $200) then he asked which door would you like me to leave from? I feel I was OVERCHARGED VERY MUCH. for hanging a few things on the wall and new towel bars and tell him explicitly I only wanted new weatherstripping and HE suggested doing the work on the door, MAKING ME BELIEVE IT WOULD BE A MINOR, SMALL REPAIR AND IT TURNED INTO SOMETHING THAT HE CHARGED ME ALMOST $500 FOR? BECAUSE I HAD TO PAY $219 For the supplies- on detailed work that I never wanted to begin with? PLEASE CONSIDER GIVING ME A REFUND OF $200.00. THANK YOU."