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"Iâ m going to begin this review by saying, I have never hired someone to do a job on my house where I have been completely satisfied with the labor and the finished product. Until now. I just hired a company to remove my existing shingle roof and replace it. Not only is the finished product of excellent quality, but the technicians were extremely diligent in making sure everything was done with precision. The entire job even down to the clean up afterwards is outstandingâ ¦. I highly recommend Coxs Roofing and I will be using them whenever I need roofing work done. Oh! And they also had the best price quote out of three estimates I received. R.L.H. 1121 Roland Heights Ave. 21211"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Painters arrived exactly on time and accomplished all tasks the same day. The manually stripped the deck and applied two coats of stain. They carefully cleaned and then painted the foundation concrete as it had got dirty over the years. They also scraped, caulked and painted a large bump-out window off our living room.
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"Mr. DiFatta and his team came right on time and started to work immediately. They took up the old broken sidewalk and the broken piece of driveway and hauled away the debris. We had another individual come in with a mobile stump/root grinder to take out the tree roots which caused the damage in the first place. Unfortunately, this person did NOT do a good job, but Mr. DiFatta's crew stepped up and finished the root job and hauled away the debris from that as well. They put in a base of gravel and poured the concrete after the framework was put in place. Beautiful work and thoroughly professional. They even replaced the dirt on the sides of the walkway and seeded it and covered it with straw. We are thrilled with the results. Our costs were a little more than first quoted because of the extra work caused by the poor service of the stump grinder guy, but I still think it was well worth the cost."

"I want to start off stating that I knew this was a complicated job due to the multiple locations needing to be addressed in different manners. Anthony was very accommodating, professional, and responsible. Even when Anthony had a medical reason to not be involved in managing, he was. The overall grade, however, would be a B-. I would still use them again and recommend their use.
At first, I thought I found our handymen for the rest of our projects. I told Anthony the issues in COMPLETENESS OF WORK with other contractors, and was assured there is no problem here.
My wife and I were told that the entire job would be completed in 3 days. I expected a week, but it ended up being 2 weeks and a day.  Communication was a challenge on both my end and theirs. There were times when I talked to Anthony about specifics and details that we had agreed on, but when the working crew came, there was a misunderstanding. For example, I wanted all doors to be painted semi-gloss white. When the job was done, I noticed the doors were only painted on the front (facing the hall). I was told that is what they usually do when painting doors, but I thought it was understood that painting the door is the entire door. A misunderstanding that was solved once it was brought up. We also had some issues in cabinet painting as the doors were closed before fully drying. When opened, paint was removed. This was brought up and was grossly resolved.
Here is a summary of the work:
Hardwood flooring-Looks great but had issues with the staining of the stair nose. This was corrected. They had to do a lot of work securing the sub-floor, which I thought meant silencing creaks. One creak was fixed and the other is right at the base of my stairwell. I was told this is due to the beams in my home, but they would check. I asked later about it as I still heard the noise and didn't notice anything to suggest the wood was taken up for the problem to be checked, but was told it was inspected and is the beam...
Painting in home-Walls and ceiling are great but doors and molding look like spots were missed.
Staining/painting of banisters-We have dark on top and bottom with white spindles. We had an issue with drying time and drip spots but was ultimately resolved. Looks great. Stains from banisters were noticed elsewhere in the house like on doors.
Kitchen cabinet-there was some back and forth with this because of the peeling of paint. Even when pointed out, not all was resolved. We also agreed to the painting and install of about 2 ft of crown molding on the top of a cabinet where it was missing, but this was not done.
The quality of work was ok, as I had to point out issues that needed to be resolved, and some were not. It got to the point where my wife and I were just ready to be finished with the entire process. Overall, the grade is a B- because of this and because the work was not as thorough as I had expected. Today I even went over some things that weren't fully completed and cleaning carpet from shoe stains.
 I reached out to Anthony for another job involving the installation of a pedestal sink, and painting plus installing shoe molding and 1/2 rounds. This is the powder room I had hardwood installed also, but when the sink/vanity was removed, some of the molding and rounds were not painted or installed on the sides after being told we were acquiring a pedestal sink for the room. I wanted to use Tony Touch again because I believe they have a great rep and maybe the communication was the predominant issue with my job. And he does work with you.
I just suggest being very detailed and descriptive when getting a quote for a job, ask questions, and inspect the work.


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"They sub-contracted out, the price change ($299.99 to $430.00) from the big deal because they had to pay Rodriguez Home Improvement LLC. They came out and pressure wash the house and to make the guy go back over his work. Still it was a lot of dirty areas left. Afterwards, I took a cloth and wiped away the dirt. I did this to see if it was baked on from the sun. It was just a lousy job from the sub sub contractors."

"Company was very professional and was timely with the appointment. They cleaned my chimney and flue thoroughly and provided me pictures of the before and after. Would definitely hire again for my next cleaning."

"We previously used Ruxton for our bathroom remodel a few years ago and they did a wonderful job. We recently called them back to help us with improving our kitchen. We weren't sure if we wanted a complete remodel or just a refresh. Frank came in and gave us some great ideas and made it worth going with a complete remodel and design. He spent a few days doing the design and we met with him at his new showroom. As in the past, he did not disappoint. His design and ideas for our kitchen were great! My kitchen looks amazing! The work was completed on time and at the budget we were aiming for. The workers were on time and very polite. We would definitely recommend Frank and Ruxton to anyone interested in a new kitchen or bathroom. Thank you for another great job Frank!"

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!\n\n

"The drywall repair was excellent. I could not ask for more, or better. The patches that needed fixing were extremely large, and you cannot tell that anything was done. If all you need is drywall repair, stop reading now, and hire Kargman's. Our main thoughts were that they did a great job, eventually. They had to come out and fix things twice and that shows great customer service and responsiveness. We just would prefer not having multiple trips. The carpentry ended up being excellent as well, and it was an admittedly tough job getting baseboards attached to brick, and trim along the walls where drywall met the brick. The main issue we had was that there were some sloppy places at first that needed Kargman's to come back out and fix. They were great in doing this, and bent over backwards to come out and do it again, but it would have been better not to have to have anyone come back out. The real issue we had was with the painting. Eventually, it all looks great and the final product is perfect. It's just that they had to come back out and clean up painted over faceplates, trim, and a door. They did eventually get it pretty much right, but it took a while. So again, everything turned out great and looks great, but it's not above average or done on the first try, so we couldn't give an A."