Get matched with top appliance (major gas appliance) installers and replacers in Crapo, MD

"I was put in touch with a technician named Tom. He was able to help me diagnose the issue with the bake igniter in my gas oven, during a remote video call. Tom sent me a link for the replacement part and explained how to install it. He even gave me a helpful tip for how to clean my oven’s glass window. I was able to replace the part easily using Tom’s instructions. I am very satisfied with the repair and with the help I got from Tom."

"Michael was great! Same day response to my initial contact. Next day he was diagnosing the problem. He found the part and I ordered it so no upcharge on part. He came back next business day to install new part. He may not always be able to respond the next day depending on how busy he is but he will respond as quickly as possible. A very personable man, efficient, responsive and he will be my appliance repair man from this point forward."

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"I wish my first call had been to Eddie and Repair Tech Plus. He fixed my TV after another repair service told me the situation was hopeless if I didn't spend an unreasonable amount of money with them (after, of course, they'd missed their first appointment with me). The best part of dealing with Eddie instead was his professional and friendly approach; he was prompt, on-time, informative, and frank. He always returned phone calls as promised, showed up as agreed. As an authorized technician, he always called the TV company direct if there were any technical issues that needed dealing with. During the initial diagnostic visit, he very honestly talked to me about the cons of repair -- that depending on which component needed to be replaced, it may approach the cost of simply buying a new (albeit smaller) set. I decided to go ahead with the repair anyway, and Eddie did everything he could to make sure we got it repaired efficiently and in a timely manner. I really do wish I hadn't let another repair service waste a week and that I had simply found Repair Tech Plus first. Eddie and RepairTech Plus made what can potentially be a stressful situation comfortable."

"All work that was under contract was done. If the service provider was unable to fix the appliance, Choice Home Warranty replaced it. Everything went well and I am very pleased with my warranty company. I have and will continue to refer to refer people to Home Choice Warranty."

"Arrived on time and carried out chimney cleaning in about 30 minutes. Good care was taken to keep the area clean. They checked the cold air return and told me the duct work needed to be vacuumed and quoted me a ridiculously high price and then immediately cut it by a third, which I felt was still too much. We reached an agreement on a price and some of the duct work was vacuumed, to include the main cold air return and about a third of the duct work. In no way was it a complete cleaning. Was also quoted a price of $200.00 to replace the chimney cap. Replacement was not required as it had been replaced only a year previously. Also felt the price was too high since a chimney cap from Lowes or Home Depot runs about $30.00 and takes about five minutes to install. 
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"The technician did an excellent job. It did take a while to get the repair finished, but that was due to Bertazzoni delivering the parts. I have had multiple problems with this particular appliance. My range now works better than it did when new, but I have a feeling that even if I have continuing problems with it, American Home Shield will just repair rather than replace due to the cost of the range. By the way, I'm not exactly sure of the date of the repair."

We're a locally owned and operated company with 20+ years of industry experience. We value honesty and integrity, and stand behind our work. We are a Built-In Certified Appliance Installer, specializing in brands such as Whirlpool, GE, Kenmore, LG, Samsung and more. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Mark Hayes is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n