NYC Brownstone Maintenance LLC
NYC Brownstone Maintenance LLC
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Sent over unqualified handymen for a plumbing job. Came with no tools and charged me $700 for tools and equipment that a plumber should have. Charged ridiculous amounts to have a saw dropped off (again, plumber should have something to cut a pipe- they charged me to buy a pipe cutter and $156 to have a small saw dropped off) and for a small bag of garbage to be thrown out. Worked for 5-6 hours but charged me for two guys for two full days. Bill came to $4,000 to hook up a washing machine and reseat two toilets (I think it was less than $1,000 worth of work) and never fixed the leak that was the primary thing I hired them for. Never called me back or came back to verify my complaints, and because they make you give a credit card to come to the house that they run with a 3% surcharge even if the job was not complete, you are stuck. Turns out they don't have a plumbing license so none of the work is really code compliant. These guys are a rip off and not particularly honest. ANd forget customer care. 3 months later and I will have to go to court to even get them to call me back. Stay far, far away."
chris B on January 2024
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Sent over unqualified handymen for a plumbing job. Came with no tools and charged me $700 for tools and equipment that a plumber should have. Charged ridiculous amounts to have a saw dropped off (again, plumber should have something to cut a pipe- they charged me to buy a pipe cutter and $156 to have a small saw dropped off) and for a small bag of garbage to be thrown out. Worked for 5-6 hours but charged me for two guys for two full days. Bill came to $4,000 to hook up a washing machine and reseat two toilets (I think it was less than $1,000 worth of work) and never fixed the leak that was the primary thing I hired them for. Never called me back or came back to verify my complaints, and because they make you give a credit card to come to the house that they run with a 3% surcharge even if the job was not complete, you are stuck. Turns out they don't have a plumbing license so none of the work is really code compliant. These guys are a rip off and not particularly honest. ANd forget customer care. 3 months later and I will have to go to court to even get them to call me back. Stay far, far away."
chris B on January 2024