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"In children’s books, the story always ends, “happily ever after.” Home projects do not always end that way. I contacted several companies associated with “solving problems with wet basements” and was confronted with the problem that each company focused only on one of the problems, but my project involved not just substantial water seepage under the front wall of a 43 year old home, accumulated mold, installation of drainage at the down spout, replacement of the moldy and worn carpeting, and replacement of original ceiling tiles in the associated rooms (utility, study). Basement Systems offered services that included all, each service was clearly documented in the contract, and each was explained noting a range of prices. There was no pressure to sign the contract so I had time to consider not only which company to choose but also which available service best met my immediate and long term needs. I hired Basement Systems and was placed on the work schedule. A week before work was scheduled, I received a complete schedule and what my role was in preparation. When I had questions, Mr. Dave Ryan, project manager immediately clarified. The work crew arrived as scheduled, removed from the immediate work area furniture, books, etc, covered all with plastic, covered the floors upstairs with plastic and initiated the project. I was onsite only the first day but had no anxiety leaving the crew. They were carefully supervised by the foreman. A bin for the construction debris was so helpful as I began discarding items from the attic as well as the shed in the backyard. I officially began downsizing. The work was scheduled for one week but completed in four days. I was quite surprised when I arrived home on the fourth day and saw all the furniture replaced and the rooms swept clean. This not yet the ending of this story. While discussing the project with the estimator, he suggested hooking up my dehumidifier to the installed sump pump system. It was definitely not in the contract I signed but an important service given my current physical limitations. A few days after completion of the project when I answered an email and survey as to my satisfaction with the work completed, I mentioned this service. Without hesitation, Mr. Ryan agreed to hook up my dehumidifier noting accurately had it been in the original contract, it would have been done. I believe I have my “happily ever after” ending. If things need fixing or altering, I know I can depend on Basement Systems to make it right. In my experience, this is an exceptional company with employees dedicated to providing service."

"Never heard from them"

"Ivan and his crew were great! We had them clear out alot of our overgrown backyard and take down several medium and large trees. They were easy to communicate with, had very affordable pricing, and provided excellent, professional service. We will likely use them in the future and highly recommend them to others."

"Fantastic! Devin and his team remodeled three of the four bedrooms in my townhouse in Clarendon: the first about four years ago and the other two bathrooms two years ago. He also built me a new closet in the master bedroom. The entire experience was amazing. The work is top quality - years later it still looks perfect and I have not had any problems - and his team is polite, professional, timely and they left my home spotless when they left. And since the work has been completed, Devin has helped me with little issues for free whenever I needed help. He is truly a talented professional and a stellar person. Can’t recommend highly enough!"

"Job well done"

"Carlos and his crew do great work. They are clean and efficient. I have used them a few times and would use them again."

"I love the new pvc decking, drink rail and railing. Could not be happier. Great work."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"HORRIBLE CONTRACTORS!!! I have had contractors before and experienced some issues but this Anthony guy is very unprofessional and he is an absolutely nightmare! Not a single item was completed from the contract he and I agreed on and he took 60% of the contract amount and he stopped working the property. I had a property with some cosmetic work stuff and repairs which shouldn’t be that complicated. After he toured the property and gave me estimated time frame for 2 weeks. I know normally how it is not done with contractors so I asked him a few more times and confirmed if he could really finish it in two weeks. He was confident and said two weeks for no problem. After it has been almost 4 weeks, not even a quarter of work has been done and I noticed he didn’t even show up. He has so many excuses and complaints every single time when I contacted him. It felt like he was working for free which was not true. We agreed on 3 installment payments, 1st installment, before the job start about 30% of the total price, and 2nd one, 1/3 of the total price, and the last one at the completion of the job. After 2 weeks of work and not much of work has been done, he already requested for the 2nd installment. I asked him, the work has not been done 2/3 of the job, more over not even half way done. Anyway, he got upset and he wouldn’t continue the job if I didn’t pay. So I paid and then BOOM! He didn’t show up at work and when I asked him, his answer was it is too cold to work at the property. He made excuses and excuses and he said he will only come back if the heater is fixed. I did and texted him and called him. NO RESPONSE. Besides, his quality of work is horrible. He and his crew painted all over, light fixtures, light bulbs, floors, even bathtub. What kind of painter paint over the tub?! They simply didn’t even covered the parts not supposed to paint but they were so lazy and sloppy worker. They installed the brand new room doors, two out of three, didn’t even close properly and didn’t even use the shim. Installing the door is one of the basic carpentry job and he can’t even do that! I asked for the breakdown of the work and cost and no answer. When I confronted him for a few stuff, he just blah blah blah and repeating himself by making endless nonsense and not doing the job at all. Even if he does a job, not a good quality one."