Get matched with top central a/c installers in Cuba, NM

"It was excellent and it was done in a timely manner and solved the problem. The contractor was helpful in recommending improvements for my furnace."

"From the moment I called to get an estimate, I was treated with courtesy and professionalism. Joshua Miller came out to inspect the old unit and promptly gave me a written quote. The quote was lower than one I had received from another plumbing company for a 14 seer unit. Darion and Erik who did the installation were prompt, very professional and courteous, explaining everything they did, showing me photos, etc. They went the extra mile to make the unit look nice from the street. When having the unit inspected by the city of Rio Rancho, the inspector told me they had done a superb job, one of the best he had seen. I highly recommend this company and will be using them for some plumbing issues in the future."

"The technicians were prompt and finished the installation in a day. The A/C works flawlessly. We love it."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Marco did an amazing job of giving me a great estimate and explaining it, installing everything & was professional & courteous throughout the entire process. Very happy I went with this company. 5 stars!"

"John Lial and his father were very professional. When we needed to have an additional circuit breaker installed to handle the A/C, they found an electrician and came out on a Sunday to do the quote. Only issue was they only worked four to five hours the first two days, arrived later than expected each day and the job took 6 days to complete. They were late one day due to having to pick up the unit, and they did stay until everything was working properly, did a good clean up job and were courteous throughout."

"All Out Plumbing and Mechanical provides excellent service. Adan was prompt and professional. I received a call within a few minutes of my request via Angie's list and he arrived the same day. He happily answered many questions about other issues. He returned the next day to install the new faucet that I purchased. I look forward to their service again when it is needed."

"The service technician Ron and the other guy AJ were extremely helpful. They fixed our ductwork in such a professional manner I wouldn't call anyone else for HVAC again truly some of the best customer service"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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